Infectious Disease Program Assistant

Updated: about 1 month ago
Location: Madison, WISCONSIN

Details

Posted: 23-Mar-24

Location: Madison, Wisconsin

Salary: Open

Categories:


Healthcare
Staff/Administrative

Internal Number: 285446-US



Job Summary:

This position will join an administrative team that provides support to the Infectious Disease Division, which includes the HIV Care and Prevention Program. The division currently has 28 faculty members, 8 advanced practice providers, and numerous program and research staff.


Responsibilities:
Performs administrative duties to support providers, staff, services, and unit programs. May serve as the primary contact or customer service representative and subject matter expert. Tracks, prioritizes, organizes, and completes multiple ongoing clinical, research or academic projects. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training.
  • 20% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
  • 10% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
  • 15% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
  • 10% Serves as the primary contact and subject matter expert for specified program policies and procedures
  • 5% Coordinates with senior management to define program goals and fiscal objectives
  • 10% Identifies opportunities for program improvements and makes recommendations to the appropriate entities
  • 30% Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Education:

Preferred
Associate's Degree in science/health/business related field


Qualifications:

Required: At least one year of experience in customer service. Preferred: Proficiency with computers and technology, experience in Microsoft suite and other systems/software, experience in a healthcare system or university/academic setting.


Work Schedule:

Work schedule is Monday through Friday between the hours of 8-5pm.


Work Type:

Full or Part Time: 50% - 100%
This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.


Appointment Type, Duration:

Ongoing/Renewable


Salary:

Minimum $17.25 HOURLY
Depending on Qualifications


Additional Information:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. University sponsorship is not available for this position.
Hire will be subject to criminal background check requirements.
A period of evaluation will be required.


How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position. You will also be asked to provide three professional/supervisor references during the application process. References will not be contacted without prior notice.


Contact:

Charles Amble
[email protected]
608-262-5609
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.



Official Title:

Medical Program Assistant(HS009)


Department(s):

A53-MEDICAL SCHOOL/MEDICINE/INFECT DIS


Employment Class:

University Staff-Ongoing


Job Number:

285446-CP

 
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .


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About University of Wisconsin Madison
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.
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