Industry Documents Library User Experience Designer

Updated: 1 day ago
Location: San Francisco, CALIFORNIA

Library Operations

Full Time


Job Summary

The Industry Documents Library User Experience (UX) Designer plays a key role in delivering state-of-the-art user services for a rapidly expanding digital public health resource. The UCSF Industry Documents Library (IDL) is a digital archive of documents created by industries which influence public health and has been hosted by the University of California Library since 2002. Originally established to house the millions of documents publicly disclosed in litigation against the tobacco industry in the 1990s, IDL has expanded to include more than 15 million documents from the drug, chemical, food, and fossil fuel industries to preserve open access to this information and to support research across a range of disciplines and subjects, including commercial determinants of health. The documents have been cited in more than 1,000 publications, including articles in the Journal of the American Medical Association, BMJ, NPR, and The New York Times, and have helped to inform life-saving tobacco control and other public health policies around the world.

The Opioid Industry Documents Archive is the newest addition to the Industry Documents Library. It was launched in March 2021 as a joint collaboration between UCSF and Johns Hopkins University to preserve and provide public access to millions of documents being disclosed from opioid litigation. It serves a wide audience of academic researchers, journalists, lawyers, policymakers, individuals and communities affected by the opioid epidemic, and other members of the public, who seek to understand the impact of the opioid industry on public health outcomes and to develop evidence-based health policy solutions.

This position will lead the ground-up redesign of the large IDL web application (, to incorporate the new Opioid Industry Documents Archive and to implement new technologies and new features.  The current version of IDL needs to be maintained while implementing the new site. The IDL UX Designer will take the lead to gather stakeholder requirements, conduct user needs assessment, analyze user testing results, create wireframes, develop a design and style guide, and recommend and implement other design changes.

The IDL UX Designer is a valued member of the small Industry Documents Library team of digital archivists and software developers. The IDL team currently works remotely across several time zones and makes use of various online collaboration tools, including Zoom, Slack, Box, and Microsoft Office 365 Online. The IDL UX Designer will also work closely with colleagues at the UCSF Library and with collaborators at Johns Hopkins University and other partner institutions.

Department Description

The UCSF Industry Documents Library is a unit within UCSF Archives and Special Collections at the UCSF Library. The UCSF Library is one of the preeminent health sciences libraries in the world, containing an expansive collection of the world’s health sciences knowledge base. At its core, the Library facilitates connection to information and people by delivering a diverse range of human-centered services to the UCSF community and public visitors. Through its digital and physical spaces, the Library cultivates experiences that nurture progressive learning, meaningful engagement, and open creativity. As a vital campus resource, the Library is dedicated to supporting the UCSF mission of advancing health worldwide.

UCSF Archives and Special Collections is a dynamic health sciences research center that contributes to innovative scholarship, actively engages users through educational activities, preserves past knowledge, enables collaborative research experiences to address contemporary challenges, and translates scientific research into patient care.

We commit to building a diverse and inclusive Library ( as a means of promoting health equity and counteracting historic and current systems of oppression. This commitment also applies to materials related to archives and special collections (

Required Qualifications

•    Bachelor's degree in related area and / or equivalent experience / training.
•    Three (3) or more years of related work experience.
•    Ability to conduct user needs assessments.
•    Ability to interpret and analyze business needs, user requirements and technical constraints.
•    Ability to design user interactions/flows based on the requirements/constraints gathered.
•    Proficiency in diagramming, prototyping and using design tools.
•    Demonstrated experience implementing user interface design best practices and guidelines in websites and / or production software.
•    Demonstrated knowledge of design principles and guidelines in one or more of the following areas: visual design, interaction design, information / data visualization, user interface software.
•    Ability to communicate user experience design technical terms and concepts to expert and non-expert personnel at various levels in the organization
•    Effective communication and interpersonal skills.

Preferred Qualifications

•    Master’s degree in related area.
•    Ability to advocate for designs and strategies in a compelling, context-appropriate manner to diverse audiences.
•    Effective time management skills.
•    Self-motivated and works independently and as part of a team.
•    Awareness of common coding languages like HTML, XML, JavaScript, and others.
•    Experience working with web and / or software development teams.
•    Public health domain knowledge

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title


Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)


Parnassus Heights (SF), Remote / Telecommute

Additional Shift Details

Contract for 1 year from date of hire. Work days & hours: Flexible

View or Apply

Similar Positions