Import Export and QA Coordinator

Updated: about 2 months ago
Location: Campus, ILLINOIS
Job Type: FullTime


The Import/Export and Quality Assurance Coordinator is a member of the Animal Resource Center (ARC) Veterinary Services team and provides direct support to the ARC veterinarians, principal investigators and research staff in the areas of animal health, and quality assurance programs. Quality control prevents the inadvertent introduction of infectious agents into pathogen free barrier rodent colonies. In the import/export role, the quality assurance coordinator regularly communicates with scientists, veterinarians and animal facility personnel around the world to ensure the safe and appropriate transport of valuable unique lines of rodents and to safeguard the health status of Animal Resource Center colony rodents. The Import/Export and Quality Assurance Coordinator works closely with the veterinary technicians on team projects. This position is subject to compliance regulations of the Animal Welfare Act, Public Health Service Policy, AAALAC guidelines, the State of Ohio Veterinary Practice Act, Federal Drug Enforcement Administration regulatory guidelines, US Food and Drug Administration Center for Veterinary Medicine regulations and other applicable regulatory guidelines.



  •         Nonstandard Vendor import (NSV) coordination: process NSV import orders, health status reports and interface with the sending institution's receiving/sending principal investigator. Obtain veterinary authorization for NSV shipment and handle associated billing. Process NSV Export forms and send out health reports to receiving institutions. Contact the shipping company, prepare and send off shipment. Maintain EXPORT spreadsheet. (30%)
  •          Perform pre- and post-sanitization cultures of stationary housing equipment (runs and pens). Culture water from automatic waterers (including dog and large animal) for bacterial contamination. (8%)
  •         Breeding Colony maintenance. Set up and maintain rodent breeding colonies for research staff. Provide back up of rodent overcrowding separation. (9%)
  •         Provide oviduct harvest/IP hormone injections for the Transgenic Core. (7%) 
  •         Provide frog tank water quality assurance testing. (6%)
  •         Monitor and record Quality Assurance results for cage washers and autoclaves (including surgery autoclave) and promptly notify appropriate ARC management members of Quality Assurance failures. Maintain computerized records of autoclave Quality Assurance. (6%)
  •          Perform quarterly rodent disease surveillance testing (serology, parasitology, bacteriology, PCR) for all ARC rodent housing rooms. Perform in-house laboratory analysis for including but not limited to fecal floatation, pinworm preparations, mite exams, UA, and Limited Hematology. Prepare and send out laboratory specimens as assigned. Prepare quarterly in house disease surveillance report. (24%)
  •          Audit all ARC controlled drugs on the first business day of each month. Assist with disbursement of controlled substances in accordance with Drug Enforcement Agency guidelines and all applicable governing regulatory guidelines. Maintain and monitor compliance to ARC and applicable regulatory policies and procedures, including but not limited to animal welfare, animal safety, human safety, prescription drugs and controlled substances. (8%)


    Perform other duties as assigned. (2%)



    Department: Daily contact with supervisor, Animal Resource Center staff, attending veterinarians, animal care personnel and managers regarding animal health, treatment, experimental procedures, compliance, and various administrative matters.

    University: Daily contact with IACUC staff and researchers regarding animal health, treatment, experimental procedures, compliance, and various administrative matters. Daily contact with researchers and other affiliated (e.g., IACUC members) outside of the School of Medicine to exchange information. May have contact with the School of Medicine Office of Research Administration.

    External: Regular (weekly) contact with various animal vendors and less frequent contact with other service personnel to exchange information.

    Students: Regular contact with graduate students and medical students for the provision of surgical and technical services.



    No direct supervisory responsibility. This position will participate in training and providing guidance to Cuyahoga Community College student interns. 



    Experience: 0 to 1 year of experience as a Veterinary Technician, preferably in a laboratory animal environment required.

    Education/Licensing: Associate's degree in Animal Health from an accredited Veterinary Technician program or related degree (i.e., Bachelor's degree in Animal Science, etc.). State registration as Veterinary Technician or Assistant Laboratory Animal Technician (ALAT)/Laboratory Animal Technician (LAT) level certification from the American Association for Laboratory Animal Science (AALAS); and maintenance of AALAS RALAT/RLAT certification registry required. American Association for Laboratory Animal Science (AALAS) certification at the level of Laboratory Animal Technologist (LATG) is expected within 4 years of hire. A valid Ohio drivers license is required.



  •           Knowledge, understanding and ability to accurately apply commonly-used concepts, practices, and procedures within the field of veterinary services, specific to a veterinary technician role. 
  •          Must demonstrate compliance with Case Western Reserve University animal research and care (ARC) policies and procedures and compliance to regulations of the Animal Welfare Act, Public Health Service Policy, AAALAC guidelines and other applicable regulatory guidelines. 
  •          Ability to handle, restrain, administer substances and anesthesia and provide monitoring and post-operative and other nursing care for a wide range of animal species including but not limited to rodents, rabbits, dogs, cats, and livestock. 
  •          Ability to perform correct surgical prep and demonstrate knowledge of aseptic surgical techniques.
  •          Ability to safely and appropriately operate x-ray machines and develop radiographs using an automatic processor. 
  •          Must demonstrate compassion for animals within Case Western Reserve University facilities and dedication to the Animal Resource Center¿s mission. Must handle animals with care and respect at all times.  
  •         Professional and effective verbal and written communication skills. Must be able to articulately and accurately relay information to investigators, research staff, and other interested parties.
  •          Strong interpersonal skills; ability to work and communicate with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals outside the university.  
  •          Strong organization skills; ability to multi-task, prioritize and meet deadlines. Must demonstrate an attention to detail.
  •           Ability to work effectively independently and collaboratively within a team. 
  •           Ability to work with sensitive information and maintain confidentiality. 
  •           Ability to learn and apply new ideas, processes, policies, functions, etc. Must be highly motivated and a self-starter. 
  •           Ability to problem-solve effectively, and demonstrate good judgment and logical decision-making. 
  •           Ability to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline. Must be flexible in order to respond to project adjustments and alterations promptly and efficiently. Must be able to adapt to varying workloads and respond appropriately to stressful situations.
  •           Ability to follow-through on assigned projects and provide timely follow-up as needed.
  •          Proficiency in Microsoft Office, relational database software and with internet navigation. Ability to learn and apply software programs and applications as needed.
  •          Ability to meet consistent attendance.
  •          Ability to interact with colleagues, supervisors and customers face to face.


    This position will work directly with animals, which may include rodents, rabbits, dogs, cats, pigs, sheep, goats, and non-human primates. This position may have direct contact with or have exposure to the following hazards: chemicals, infectious agents, radioactive materials, human blood and tissue, and formaldehyde. Personal protective equipment, including lab coat, gloves and goggles, will be provided to limit exposure to hazards.  The nature of this position requires the use of a respirator. This position may be required to drive or travel to satellite facilities at MetroHealth Medical Center and the VA Medical Center.

    Case Western Reserve University's animal facilities are accredited by the Association for the Assessment and Accreditation of Laboratory Animal Care (AAALAC) and is managed according to the "Guide for the Care and Use of Laboratory Animals¿ appropriate Federal Animal Welfare Regulations, and the Public Health Service ¿Policy on the Humane Care and Use of Laboratory Animals."

    In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


    Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.


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