Implementations, Lead Specialist

Position Description:
Schedule: Monday-Friday Day Shift

Location: Remote

The Implementations, Lead Specialist will serve as a facilitator for projects related to new business. Assists with onboarding new clinics, clinic expansions and other related projects.  Lead Specialists communicate project status and disseminate information to all groups associated with the implementation process regarding key deliverables and deadlines.  Typical duties of the Implementations Lead Specialist include good communication skills, both written and verbal, along with good active listening skills. Ability to work well in a team setting and a high level of understanding of the team’s services and goals.  The Implementations Lead Specialist will be highly encouraged to complete the professional growth and competency program assigned to this position to develop the skills and knowledge to advance to the next appropriate job family level.

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Position Requirements:
Required:  High School diploma or equivalent.  Minimum of three years’ managing projects or working in clinic and/or business operations or healthcare.
Preferred:  Customer service or related experience.

LICENSE, CERTIFICATION AND/OR REGISTRATION:
Required: None

TRAITS & SKILLS:

Must be self-directed / self-motivated; must have excellent communication and possess outstanding customer service and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.