Identity & Access Management Analyst

TheUniversity of Southern California(USC) Department ofInformation Technology Services(ITS) is seeking anIdentity & Access Management Analystwith an exceptional commitment to service excellence to join its team!

As theIdentity& Access Management Analyst,you will be an integral member of theIdentity& Access Managementunit within the USCOfficeof the Chief Information Security Officer, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience and generate value for our campus stakeholders across a broad base of departments and constituencies.

THE WORK YOU WILL DO

The Identity& Access Management Analystis responsible for identifying and troubleshooting security access to systems and accounts; determines defects and assesses the impact of current or potential identity access issues. Responsibilities include monitoring the health of security systems, and troubleshooting and resolving threat incidences, applying patches, and resolving system

incidents. This position works with IT internal support teams as well as external clients within the university to provide the highest standards of support relative to identity access management practices. Other responsibilities include creating or maintaining documentation tools and applications to support access and identity management practices, developing solutions to integrate users and tools in a secure manner, and analyzing data to establish solutions to deployment, adoption, and maintenance of new and legacy systems.

TheIdentity & Access Management Analyst:

• Troubleshoots, manages and solves issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions. Determines and recommends the most appropriate response to identified more complex problems, issues, and/or defects by assessing impact and prioritization.

• Maintains, patches, operates, and monitors the health of Identity and Access Management (IAM) systems. Troubleshoots supports and resolves system incidents, problems, and changes, as required.

• Provides analysis, development, testing, training, communication, deployment, adoption, and maintenance of new and legacy IAM systems. Leverages problem-solving and data analysis skills to ensure projects deliver on time.

• Develops, implements, and maintains documentation of processes, procedures, standards, and guidelines relating to Information Security. Executes standard operating procedures (SOPs) and work instructions to meet established service level agreements (SLAs). Determines best practices and suggests how to improve current practices.

• Collaborates, gathers information and acts as a resource to internal stakeholders to identify access management requirements. Analyzes, recommends, implements, and manages information security solutions in accordance with requirements.

• Maintains awareness and knowledge of current legal, regulatory, and technology changes that may affect operations. Ensures senior management and staff are informed of any changes and updates promptly. Establishes and maintains an appropriate network of professional contacts.

• Maintains membership in appropriate professional organizations and publications. Attends meetings, seminars, and conferences and maintains continuity of any required or desirable certifications, if applicable.

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

PREFERRED QUALIFICATIONS

The ideal candidate for the position ofIdentity & Access Management Analysthas the following qualifications:

• Bachelor’s Degree

• Expertise in financial services, healthcare, or other regulated industries.

MINIMUM QUALIFICATIONS

Candidates for the position ofIdentity & Access Management Analystmust meet the following qualifications:

• Bachelor’s degree; however, combined experience/education as substitute for minimum education

• Two years of Technical experience in IT operations or systems administration supporting Identity and Access Management (IAM) solutions (such as BeyondTrust, CyberArk, Duo, Fischer International, ForgeRock, Grouper, ISIM, OIM, OUD/OVD, Ping Identity, RadiantLogic, SailPoint, Saviynt, Shibboleth, Thycotic).

THE ITS TEAM

The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology

infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing customer base, training in the latest technologies for its highly productive and motivated workforce, outstanding customer experience, and technology services that are aligned with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a

workplace, where employees can develop cutting-edge skills, take pride in the services they provide and have access to the roles and career paths that align to their abilities and potential. We are looking for top talent to join us on our journey.

ITS CULTURE

USC’s ITS organization represents a diverse and talented team committed to supporting a collaborative culture and delivering secure and innovative IT services that are core to the university's mission. We are also committed to creating and maintaining meaningful partnerships across the university. At ITS, we act

with integrity to pursue excellence; embrace diversity, equity, and inclusion; promote well-being; engage in open two-way communication, and are accountable for living our values. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where

individuals are recognized and celebrated for their contributions.

ABOUT USC

USC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 47,500 students, we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member

of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including various well-being programs designed to help individuals achieve work-life balance. USC values diversity and is committed to equal opportunity in employment.

Comejoin the USC ITS team and work as a trusted partner in shaping an environmentof innovation and excellence. Apply today!

Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Technical experience in IT operations or systems administration supporting identity and access management (IAM) solutions (such as BeyondTrust, CyberArk, Duo, Fischer International, ForgeRock, Grouper, ISIM, OIM, OUD/OVD, Ping Identity, RadiantLogic, SailPoint, Saviynt, Shibboleth, Thycotic).