Position Information
General Information
Position Number | 009168 |
---|---|
Vacancy Open to | All Candidates |
Working Title | IAM Analyst |
Position Designation | EHRA Non-Faculty |
Employment Type | Permanent - Full-time |
Months per Year | 12 |
Work Schedule | Monday – Friday, 8:00 am – 5:00 pm with occasional evening and weekend hours required |
Hours per week | 40 |
FLSA Status | Exempt |
Division | OneIT |
Department | Office of OneIT (Adm) |
Work Location | |
Salary Range | |
Primary Purpose of Department | The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals. |
Primary Purpose of Position | This position is primarily responsible for the tier 2 support of systems and services provided by the Identity and Access Management (IAM) team. This often requires interfacing with campus clients and utilizing a breadth of knowledge to resolve issues in a timely manner. The person in this position should be comfortable with the concepts of identity lifecycle, authentication, and authorization. Systems and services supported by IAM include cloud-based solutions, such as Google Workspace, Microsoft Office365, as well as systems maintained on-premise used for provisioning of user accounts, single sign-on authentication, and access control. Knowledge and proficiency in scripting languages used to perform operational tasks is required. The ability to communicate effectively with both campus clients as well as subject-matter experts is a must. |
Summary of Position Responsibilities | Respond and troubleshoot escalated support requests in coordination with campus client and subject-matter experts. Assist in the management and development of systems and services provided to campus by the Identity and Access Management team. |
Minimum Education/Experience | Bachelor’s degree plus 2-4 years of relevant work experience; or the equivalent combination of education and experience. |
Preferred Education, Knowledge, Skills and Experience |
|
Necessary Certifications/Licenses | |
Preferred Certifications/Licenses | |
Special Notes to Applicants | UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist may be subject to a criminal background check and/or motor vehicle report.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume.
These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience. |
Posting Open Date | 04/09/2024 |
Posting Close Date | |
Open Until Filled | Yes |
Proposed Hire Date | |
If time-limited please indicate appointment end date | |
Contact Information |
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