HUMAN RESOURCE CONSULTANT ASSISTANT 2

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. 

UW Medicine provides outstanding care to patients from around the globe, educates the next generation of physicians and scientists, and supports one of the world’s largest and most comprehensive medical research programs. UW Medicine’s four hospitals – Harborview Medical Center, Northwest Hospital & Medical Center, University of Washington Medical Center and Valley Medical Center – admit more than 63,000 patients each year. UW Medicine provides outpatient care for more than 1.3 million patients each year at its 12 UW Neighborhood Clinics and its many other primary and specialty care clinics.

The Human Resources department's mission is to support UW faculty and staff in successfully meeting the goals of UW Medicine by providing high quality and responsive human resources support. The department's vision is to create a premier Human Resources organization whose staff members are dedicated to the goal of working together to provide the highest possible quality of services in carrying out its mission.

Our UW Medicine Human Resources has an outstanding full time opportunity for a Human Resource Consultant Assistant 2.

RESPONSIBILITIES:

The Human Resource Consultant Assistant 2 (HRCA 2) is primarily responsible for the review and the data entry of employee life cycle transactions, which include, but are not limited to, new hires, terminations, FTE changes, salary changes, promotions, transfers, etc. Critical thinking will need to be applied when verifying appropriateness of action with the execution of entry into the University’s HR/Payroll system – Workday.
You will become a subject matter expert on Workday transactions, process flows, and have a clear understanding of downstream system and business impacts to determine if transaction entries are appropriate.
The HRCA 2 will proactively communicate, and partner with HR Analysts on Workday transactions that require additional follow through, review, and/or correction.

Employing your excellent customer service skills, you will act as a frontline HR representative for inquiries from Medical Center employees, managers and department representatives; perform needs assessments, research solutions, communicate and create a clear path of resolution for customer.

In addition, this role will:
•     Follow up with Medical Centers’ Payroll Department, Recruiters/Employment Specialists, Human Resources Consultants or hiring managers regarding employee actions that are not in compliance with policy or other established practice.
•     Perform audits to verify accuracy of transactions and ensure compliance with HR/Medical Center policies, union contracts or compensation plan. System audits may be performed on another service partners’ work products, utilizing knowledge of Payroll /Human Resource policies, labor agreements, rules and regulations.
•     Respond to general inquiries about employee actions and new hire paperwork processes.
•     Support or participate in the hire processes for new employees.
o     Perform criminal history inquiries on potential employees
o     Prepare and send a new hire letter to all new employees.
o     Verify that all new hire paperwork is complete and follow up as required for problems or missing information.
o     Participate in the new employee orientation process as well as general support
•     Troubleshoot, resolve database problems, and recommend changes to current methods, systems and processes to increase accuracy and productivity.
•     Cross train other support staff and provide backup to the Recruitment team and other support staff as needed.
•     Participate on internal and external committees and workgroups. Participate in ongoing coordination with Medical Centers’ Payroll Department, UW Human Resources and other UW departments to ensure smooth handoffs of work and system implementation/improvements.
•     Review and distribute reports or information from the HR or payroll databases. Generate, create and maintain Excel, Word and Access reports and statistics as needed.
•     Maintain and update data tracking systems other than payroll and HR system, i.e. spreadsheets, access databases, etc.
•     Verify length of service for award/recognition purposes.
•     In consultation with the Human Resources Consultant, fulfill employee requests to review their personal HR file.
•     Assist with projects from Senior Human Resources Consultants and Employment Specialists.
•     Perform related duties as required.

MINIMUM REQUIREMENTS:

Four years of office experience including two years of experience in a human resource or related setting OR Equivalent education/experience

ADDITIONAL REQUIREMENTS:

•     Knowledge of general office procedure and protocol.
•     Knowledge of policy and procedures related to human resources and payroll procedures.
•     Demonstrates effective verbal and written communication skills with staff, and internal and external customers from all levels in the organization.
•     Demonstrates relationship development and management skills with department representatives, teammates and other service partner organizations.
•     Demonstrates appropriate sense of urgency and ownership for role responsibilities and duties.
•     Proficient computer and Microsoft Windows, electronic calendar, email, Excel and Word processing skills.