HPC Research Facilitator III - WUIT

Updated: 3 months ago
Location: Medical Lake, WASHINGTON
Job Type: FullTime

Scheduled Hours

Position Summary
Under limited supervision, supports researchers and students to enhance complex research project workflows by providing cost-effective data, applications, and other information systems solutions within a high-performance computing environment. Responsible for support throughout all phases of complex computing support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues. Develops and implements training for researchers and students in the areas of simple scripting, software applications, data management, and security compliance.

Job Description

Primary Duties & Responsibilities

  • Provides support to scientific researchers and students on complex data workflows, debugging application performance and improving research workflows.
  • Supports researchers and students on existing complex University operating systems, software installation/maintenance and hardware to ensure research project success.
  • Collaborates with engineers and developers to identify complex system data, hardware or software components.
  • Performs complex security analyses of computing systems to ensure data protection.
  • Develops multiple complex project plans to provide timely and accurate technical support to research end-users.
  • Performs other duties as assigned.

Working Conditions

Ability to work on call; ability to travel to on- and off-campus locations.

Preferred Qualifications

  • Experience working within higher education.
  • Ability to work well with people with a variety of skill levels.
  • Ability to plan and coordinate services and training for the user community on data science and information systems.
  • Must have exceptionally strong communication skills and work well with other facilitators, scientists and researchers.
  • Knowledge of data workflows and informatics and high-performance compute. Demonstrated commitment to professional development by striving to continue learning and evolve skillsets.

Required Qualifications

  • Bachelor’s degree in either computer science or a science related field plus four years experience in a high-performance computing environment, or equivalent combination of experience/education.
  • Experience working with at least one statistical or computational environment (R, SPSS, Stata, Python, etc.)
  • Knowledge and experience with the deployment of infrastructure systems (high performance computing, storage, network, databases, and virtualized systems).
  • Basic knowledge of software development principles.


Salary Range
$63,900.00 - $109,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.


If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Applicant Instructions
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