HPC Computing Systems Technician (CST 3)

What You Will Do

Discover a world of opportunity in the High Performance Computing Systems Group (HPC-SYS) at Los Alamos National Laboratory! As a Computer Systems Technician on the High Performance Computing Support Team (HPCST), you will be a key member of the team that enables the Laboratory to accomplish its mission by providing strategic, 24x7, day-to-day technical support services for LANL’s High Performance Computing (HPC) capability. The HPCST provides cutting-edge technical support for HPC clusters, including but not limited to system health, network infrastructure, and file system and hardware monitoring and support to maintain capability and implement continuous improvements across a complex and heterogeneous computing environment. This position directly supports our national security mission as part of a dynamic, team-oriented, and leading-edge technical support team.

The successful CST-3 candidate will be a knowledgeable technician who has moderate experience with computing system monitoring and support as well as best industry practices within a professionally managed, heterogeneous computing environment.

What You Need

Minimum Job Requirements:

• 24x7 Strategic Support: Ability to work an assigned shift (i.e., day, swing, or grave) as well as off-hours as assigned as part of a 24x7 Computer System Support Team. Off-hour assignments may include an 8-hour shift every other weekend, holidays as assigned, on-call, and coverage on short notice, as needed. This position is considered essential personnel, and as such, the incumbent will be required to report to work if scheduled during inclement weather and winter closures.

• Hardware Expertise: General knowledge of complex heterogeneous computing systems to include basic experience in troubleshooting, diagnosing, and repairing hardware failures to a component level on servers.

• System Monitoring and Response Acumen: Familiarity with ticket and issue tracking systems and the ability to set up and monitor the operation of computer consoles and peripheral equipment to monitor equipment and production application jobs, to identify areas in need of diagnostic tests to isolate equipment malfunctions, and to identify failures and initiate proper recovery procedures.

• System Administration Expertise: Basic knowledge of LINUX and/or Microsoft computer operating systems.

• Communication and Teaming Skills: Demonstrated experience working effectively within a team environment and in partnership with customers. Demonstrated effective communication skills (both verbal and written). Ability to work on multiple projects at a time.

• Clearance: Ability to obtain a DOE Q-clearance. (To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.)

Education/Experience: Position requires a High School diploma or equivalency and 2-4 years directly related experience; or; an equivalent combination of education and experience directly related to the occupation. Technical Institute graduation or AA degree may be preferred.

At this level, applicable foundational vendor certification is desirable

Desired Qualifications:

• Experience working in a production HPC environment;

• Demonstrated intermediate knowledge of Linux operating system using the command-line interface (CLI);

• Demonstrated experience supporting midrange and mainframe computers and use of job control languages to determine software or hardware issues and system performance;

• Experience in troubleshooting and maintaining a redundant array of independent disks (RAID) systems;

• Familiarity with classified electronic media handling;

• Ability to interpret facility monitoring error messages;

• Experience in configuring, troubleshooting, and repairing network switches;

• Ability to script in one or more languages such as shell, python, Perl, etc.;

• Active DOE Q-clearance;

Location: This position will be located in Los Alamos, NM.

COVID Vaccine:

The COVID vaccine is mandatory for all Laboratory employees, on-site contractors, and on-site subcontractors unless granted an accommodation under applicable state or federal law. This requirement will apply to those working on-site, those teleworking, and all new hires.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

§ PPO or High Deductible medical insurance with the same large nationwide network

§ Dental and vision insurance

§ Free basic life and disability insurance

§ Paid childbirth and parental leave

§ Award-winning 401(k) (6% matching plus 3.5% annually)

§ Learning opportunities and tuition assistance

§ Flexible schedules and time off (paid sick, vacation, and holidays)

§ Onsite gyms and wellness programs

§ Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2-Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements

• for access to classified matter. This position requires a Q clearance which requires US Citizenship except in extremely rare circumstances. Dependent upon position, additional authorization to access nuclear weapons information may be required that may or may not be available to dual citizens depending upon the circumstances.

• Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. SeeDOE Order 472.2 for additional information.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [email protected] or call 1-505-665-4444 option 1. Employment Status

Full Time

Appointment Type

Regular

Regular

Contact Details
Contact Name Marquez, Yesenia Jasmin
Email [email protected]
Work Telephone
Vacancy Name: IRC99855
Organization Name HPC-SYS/HPC Systems
Minimum Salary 53500
Maximum Salary 82800
Req ID: IRC99855
Category: Information Technology