Health Care Representative

Back to search results Apply now Job no:958060
Work type:Support Staff
Pay Grade: 07
Major Administrative Unit / College: College Of Veterinary Medicine
Department: Veterinary Teaching Hospital 10046906
Sub Area: CT- Clerical Tech.
Salary: Salary Commensurate with Experience
Location:East Lansing
Categories:Health Care Support, Office/Clerical Support, Veterinary/Animal Care, Clerical Technical- CT, Full Time (90-100%), Union

This position will be in the VMC Small Animal clinic working in the Call center. The main functions of the Call Center is to review, update or create client and patient accounts and schedule appointments for all of the VMC hospital services. Additionally, the Call Center is responsible for receiving and routing telephone calls and taking and relaying messages; communicates and listens carefully to provide outstanding customer service.

The College's vision is to be the destination for teaching, innovation, care, and service. Six goals, backed by specific strategies, guide our organization as we move forward. Read more at https ://cvm.msu.edu/about/strategic-planning-2021-26/goals to learn about the MSU College of Veterinary Medicines goals, strategies, and progress.

CVM Core Value of Diversity

We are committed to promoting the principles of equal opportunity and multiculturalism where all individuals are valued, respected, provided opportunity to flourish, and open doors in their pursuit of excellence. We encourage and welcome our community to share ideas with us surrounding opportunities to advance diversity, equity, and inclusion

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.

Experience in processing multiple calls using excellent phone etiquette; excellent communication and computer skills, including proper grammar and spelling.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Resume and cover letter

STANDARD 8-5

WWW.CVM.MSU.EDU/HOSPITAL

Advertised:Jun 5, 2024 Eastern Daylight Time
Applications close:Jun 11, 2024 Eastern Daylight Time