Graduate Student Services Specialist II

Position Title:
Graduate Student Services Specialist II

Job Group:
Professional & Scientific

Required Minimum Qualifications:
Bachelor’s degree and 2 years of related experience

Preferred Qualifications:
• Experience working with graduate students
• Experience working with students in a college or school setting
• Experience planning events
• Experience utilizing problem solving skills to interpret a variety of procedures, policies, and methods
• Experience managing administrative tasks and deadlines
• Experience utilizing Workday software for business processes

Job Description:

Summary
The Department of Electrical and Computer Engineering (ECpE) is seeking a Graduate Student Services Specialist II to play a crucial role in coordinating various aspects of ECpE graduate programs, including recruitment, admissions, orientation and onboarding, student records, and database management.

Responsible for communicating with prospective graduate students, this position facilitates the admissions process, graduate student orientation meetings, and prospective graduate student visits, as well as monitors student progress and benchmarks. Additional responsibilities include supporting the tuition and scholarship process, providing guidance to students in various ways to ensure success, and managing the immigration process for graduate students. This position may also compile and analyze data to track various metrics for achievement related to student programs.
 

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Example of Duties
• Counsels and advises prospective students on how to apply for graduate program admission.
• May participate in the selection process, including review and evaluation of candidates, interviews, and serves on selection committees making recommendations regarding final admission decisions.
• May meet with students on a variety of student issues and refer students to other resources as needed.
• May recruit potential graduate candidates.

Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity.
• Provides guidance to students

Appointment Type:
Regular

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS807

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:
May 14, 2024

Posting Close Date:
May 28, 2024

Job Requisition Number:
R14694