Graduate Assistant-Testing Services

Lamar University, United States

Updated: 8 days ago
Location: Beaumont, TEXAS
Deadline: ;

Posting Details
Posting Summary


Position Title Graduate Assistant-Testing Services
Posting Number STU234
VP Area VP Student Affairs
Division Student Services
Department Career and Testing Center
Location
Student Supervisor Haley Tyson
Work Study Required? No
Job Duties
The position is responsible for adhering to and maintaining a positive, comfortable testing environment. Providing positive customer service is essential, while also continuing to follow proper training and testing policies. This position is the first line in troubleshooting any technical, system issues that may occur while candidates are testing.
This position will be responsible for supervising test candidates to ensure the efficient administration and execution of tests while maintaining the utmost level of customer service and testing integrity. This will include greeting candidates, verifying candidate information, monitoring the examination process, and maintaining the testing labs’ policies and guidelines. The proctor will need to constantly observe the room and check computer monitors to document the testing process for records. Accurate record keeping and creating cases for incidents may be required at times. Assisting with computer updates and troubleshooting will be needed occasionally. Dress code is business casual.
Minimum Qualifications
  • Computer Savvy to assist with troubleshooting
  • Communicate effectively and provide quality customer service
  • Be able to contact testing companies such as Pearson Vue, CLEP, ACCUPLACER, etc. to troubleshoot in certain situations
  • Listen attentively to candidate needs
  • Maintain confidentialy and integrity of testing lab
  • Monitor and observe candidates thoroughly
  • Critically think and problem solve
  • Must be local to the Southeast Texas Area for coverage of lab
  • Must be available for Summers and extended days beyond class schedule
  • Typical lab hours between 7:00-5:00, some extended testing hours are required. Shift will vary for morning or afternoon.
Physical Requirements
Certifications Required
Work Hours Monday-Friday (Max 19.5 hours/week)
Job Conditions
Position is indoors. On occasion, may support other department events, such as career fairs, networking events or student events on campus (some may be outdoors).
Additional Instructions for Applicants
Due to PearsonVUE testing agreements, candidates wishing to take FE, AWS or other exams offered by PearsonVUE would not be eligible to test for such exams until 2 years after the end of employment.
EEO Statement

Lamar University is An Equal Opportunity Employer
Security Sensitive Statement

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

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