Graduate and Professional Admissions Specialist 1

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:
Graduate and Professional Admissions Specialist 1

Department:
Strategic Enrollment | Graduate and Professional Admissions

As a member of the Graduate and Professional Admissions (GP) team, the Admissions Counselor is responsible for the following job responsibilities:

80%: Serves as a resource to GP and Buckeye Link staff by responding to calls, emails, and visits (virtual and in-person) to help resolve escalated cases involving application and enrollment questions. Meets with students via virtual or in-person appointments, responding to student inquiries via email, answering phone calls and resolving issues. Uses a Peoplesoft Student information database to look up applicant information, and provide status updates to applicants, admits and matriculants. Conducts recruitment outreach via phone or email using a Salesforce CRM. Assists with recruitment events. Ensure effective intake of students.

10%: Acquires and maintains current knowledge of graduate, international and professional admissions policies, and procedures, including state and federal regulations, visa types and distinctions. Stays current with Ohio State Graduate and Professional program offerings and application procedures. Interfaces with programs and processing units.

10%: Conducts large and small-group presentations and webinars regarding the admission process. Travels to represent GP at recruiting venues. Performs other duties as assigned.

Education/Experience

Required: Bachelor's Level Degree or equivalent combination of education and experience. Excellent communication and presentation skills. Experience with office technology such as Microsoft Office applications. Ability to track and resolve problems. The ability to work and travel occasionally during evenings/weekends, with possible overnight stay. This position requires successful completion of a background check. A minimum of three days per week of in-person work is required.

Desired: One year experience in customer service or communications, including analyzing and interpreting information. Experience working in graduate or undergraduate admissions. Knowledge of Student Information System.

Additional Information:

To apply, submit a cover letter and resume describing your experience and qualifications for this role.

Hourly range for this position: $18.61-$24.81

Targeted hiring rate: $18.61

The offer for this position will fall within this range based on internal equity, units' available budget, and the candidates' qualifications.

Hybrid schedule may be approved after successful completion of training.

Position Mapping:

Function: Academic Administration
Sub-Function: Graduate & Professional Admissions
Career Band: Individual Contributor - Specialized
Career Level: S1

Location:
Student Academic Services (0160)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.