Graduate Admissions Counselor

Updated: 3 months ago
Location: San Jose, CALIFORNIA

Graduate Admissions Counselor
About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity:
The Graduate Admissions Counselor, California serves an integral part of the growth of Khoury College of Computer Sciences on the West Coast, with a particular focus on increasing enrollment of the College's Align Program. Align allows intellectually curious students to earn a Master of Science in Computer or Data Science regardless of their undergraduate degree and background. In so doing, Align is broadening participation of women and underrepresented minorities in the computing field.
Working as a key member of Khoury's West Coast team and under the supervision of the Senior Graduate Admissions Counselor, the Admissions Counselor is responsible for finding domestic prospective student and supporting them throughout the discovery and admissions process, consistently rooted in a strong customer service orientation.

  • Provide excellent customer service to both prospective and newly enrolled students, responding to questions as they arise and reaching out proactively as appropriate
  • Respond to inquiries on admissions process, curriculum, scholarships & financial aid, etc.
  • Organize multicultural and diversity-focused recruitment activities and events, working in collaboration with College and University recruitment marketing teams
  • Develop and maintain relationships with local universities, community organizations, guidance counselors, community college transfer centers and other key influencers
  • Conduct recruiting events on-campus and virtually to recruit graduate students, including admission webinars, campus visits and tours, open houses and information sessions
  • Deliver presentations in undergraduate classrooms and other small group settings
  • Work collaboratively with student ambassador for cross student support
  • Prepare and record all interactions and generate reports related to assigned activities
  • Maintain student data systems, and run reports and perform analysis as needed
  • Performs routine clerical, office and data entry tasks as needed.

  • Bachelor's degree required
  • Three+ years of experience in admissions and/or recruitment
  • Customer service, sales or marketing experience with excellent interpersonal skills
  • Reflect and promotes the mission, vision, and identity of the University and Khoury College
  • Experience using Salesforce or other CRM
  • Experience working in higher education
  • Detail-oriented with strong organizational skills
  • Ability to work independently as part of a remote team
  • Capacity to work a flexible schedule, including evenings and weekends
  • Willingness to travel on a frequent basis is necessary
  • Must be able to lift at least 20 pounds, move furniture and be able to physically set up rooms for meetings/events
  • Proficiency with MS Office

Preferred Qualifications:

Salary Grade:
Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see .
To apply, visit
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Internal Number: 2116911
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