Graduate Academic Advisor, Computer Science Department (Academic Advisor, Master's)

IUPUI INFORMATICS (IN-INFO-IUINA)

As the first school of its kind in the United States, the IU Luddy School of Informatics, Computing, and Engineering is an innovator in a fast-paced and dynamic field. Our school on the IU Indianapolis campus integrates computing, social science, and information systems design in unique ways. We explore how people use computing and technology to live, work, play, and communicate. At Luddy Indianapolis, we apply our insights to developing innovative IT solutions that transform fields like health care, biology, business, law, entertainment, and media.

More than 5,500 students, including over 1,700 at Luddy IUPUI, study informatics on IU campuses. Our top-notch programs and highly regarded faculty prepare them for the power and possibilities in computing and information technology. Fostering an inclusive environment makes us stronger. The Luddy School at IU Indianapolis draws on the strengths of a diverse community of students, faculty and staff to enrich the educational experience, broaden participation in computing, and meet the needs of emerging technology. The Luddy School is committed to actively recruiting and retaining students, faculty and staff from all backgrounds and cultures to join the next generation of innovators. We welcome what every individual brings to our learning environment - socially, geographically, and in thought and experience. 

Department-Specific Responsibilities

• Guides students in planning a personalized course of study based on their academic and career objectives.
• Explains degree requirements and school and campus policies.
• Advises on academic and curriculum requirements, probation and dismissal, career planning, graduation eligibility, progression requirement, and other related topics. 
• Supports recruitment and retention initiatives, reviews student files for coursework, referrals, and other special programming.
• Advises and supports international graduate students.
• Conducts orientation for new students. 
• Provide academic advising to prospective students and currently enrolled students for graduate students in the Department of Computer Science. 
• Addresses inquiries and solve problems received via phone, email, walk-in, and appointment. 
• Advises on plans of study, degree requirements, course selection, academic standing, rights and responsibilities, probation and dismissal, career planning, graduation eligibility, and other related topics. 
• Provides support to students with concerns and refer to appropriate services on campus and in the community. 
• Audits and grants curriculum exemptions, substitutions, and exceptions. 
• Reviews student academic records regularly. 
• Approves OPT and CPT approvals. 
• Oversees accelerated programs in department including information sessions, application processing, and advising.  
• Collects feedback from students on the experience of courses, curricula, and programs and make suggestions for improvement to the program. 
• Provides advice and data to the faculty on course and degree development and revision. 
• Participates and provides input in developing policies and procedures related to student activities such as curriculum, orientation, enrollment procedures, and others.  
• Assists in coordinating internship and practicum with program and career staff. 
• Collaborates, designs, and administers workshops for orientation procedures, career planning, international student services, community building, and other types of student programming that may be needed to support students. 
• Works collaboratively with Luddy faculty and the IU Indianapolis Graduate School, maintains audit forms, and monitors progression materials for PhD students in the department.  
• Serves on various committees as requested. 
• Represents the school at local, state, and national meetings or conferences as requested. 
• Manages student workers and other duties as assigned.

General Responsibilities

• Provides academic counseling for students pursuing or considering majors, minors, or certificates. Guides students in planning their course of study in concert with the departments' curricular requirements; explains curriculum requirements and school and campus policies.
• Meets with students in groups and one-on-one to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.
• Assists students in making informed decisions about a choice of major and potential career or graduate school direction; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.
• Teaches students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community.
• Refers students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.
• Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information in a timely manner to students and to appropriate academic offices when necessary.
• Represents the advising function as a presenter at campus meetings and recruiting functions; assists in developing written advising materials for use in student events.
• Researches, recommends, or creates best practices for unit or campus initiatives, projects, processes, or programs and may provide guidance to other Academic Advisors.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.  

EDUCATION

Required

• Master's degree in related field. 

WORK EXPERIENCE

Required

• 2 years in student affairs, teaching, academic advising, or related field. 

Preferred

• 3 years in student affairs, teaching, academic advising, or related field.
• Experience in a student-focused, higher education environment is highly desired.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Uses and learns new technology proficiently and changes practices with changing technology.
• Meet Best Practices and National Standards for Academic Advising.
• Understands and meets FERPA requirements.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

IU Indianapolis

This position is eligible to work a hybrid schedule (mix between 1 day remote and 4 days in-person work), subject to change in the future based on university policy and business needs. 

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Academic Advising

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

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