Game-Day Operations Assistant, KSU Owl Network - Part Time - ATH

Are you ready to join a community leading in innovative teaching and learning?  

Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Primary responsibility is to provide support during athletic events. Plays a crucial part in ensuring the smooth and efficient operation of athletic events, contributing to the overall success and fan experience of the athletics program.

KEY RESPONSIBILITIES: - 
1. Assists with event setup and tear-down of equipment, signage, and facilities for athletic events, ensuring that all required materials and resources are in place
2. Provides support in various game-day operations, including ticketing, crowd control, and customer service to enhance the overall fan experience
3. Performs routine maintenance and cleanliness tasks to ensure that the athletic facilities are in top condition before, during, and after events
4. Assists with the transportation, setup, and maintenance of athletic equipment and gear as needed for practices, games, and events
5. Collaborates with coaching staff and other athletics personnel to address team needs and assist athletes in various capacities
6. Prepared to respond to emergency situations, including assisting in first aid, crowd control, or evacuations as required during events
7. Interacts with fans and guests in a friendly and professional manner, addressing inquiries and ensuring their needs are met to enhance their experience
8. Maintains effective communication with the Athletics Department staff and event coordinators to ensure a cohesive and well-coordinated event operation
9. Adheres to all university, NCAA, and conference policies, rules, and regulations, particularly as they relate to the support of athletic events

Educational Requirements
High school diploma or equivalent
Required Experience
None

Additional Preferred Qualifications
Basic knowledge of athletic equipment handling and facility maintenance
First Aid/CPR certification (or willingness to obtain)
Preferred Educational Qualifications
Some college coursework or an undergraduate or advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Prior experience in event support, athletics, or customer service

ABILITIES
Physical stamina and the ability to perform physically demanding tasks
Availability to work evenings, weekends, and holidays as per the event schedule
Able to handle multiple tasks or projects at one time meeting assigned deadlines
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

• Standard Enhanced