Functional Systems Analyst

23040BR

Enrollment Mgmt Services

Position Overview

Enrollment Management Communications & Recruitment Systems reports to the Vice Provost for Enrollment Management which includes the following functional units: Office of Undergraduate Admissions, Graduate Enrollment Management, Financial Aid & Scholarships, Enrollment Management Services and Office of the University Registrar.

The University of Kansas Lawrence Campus office of Enrollment Management Communications & Recruitment Systems serves students, families, and the community by working to improve and simplify the interactions students and parents have with all Enrollment Management departments as they navigate the college experience from inquiry through graduation.

The Functional Systems Analyst, reporting to the Director of Enrollment Management Communications & Recruitment Systems, plays a critical role in the design and implementation of communication and CRM strategies designed to attract, admit, enroll, retain and graduate students. Specifically, the Functional Systems Analyst provides technology expertise and support in the development, management, and daily operations of the University’s Admissions CRM system, Technolutions Slate. This includes development of the admissions application, query development, process automation, system maintenance, data integrity, integration with off-campus systems, staff training, and identifying and developing new Slate functionality.

Job Description

50% Systems Support

• Collaborate with Enrollment Management units and other University staff to support Slate CRM system and admissions applications
• Assess and analyze performance of online application forms and admission workflow systems and identify opportunities to further leverage the use of technology to meet institutional enrollment goals
• Leverage CRM tools and technologies to automate highly targeted and segmented communications to prospective students
• Provide technical expertise to support the continuous development, testing, implementation, and maintenance of Slate processes across functional areas
• Manage project documentation including change requests and problem resolutions
• Review and update data through prospective student imports and exports, as well as maintain these processes with third-party vendor systems
• Identify and resolve data integrity issues, create documentation and procedure manuals, and provide staff training to prevent issues
• Keep apprised of new Slate functionalities and capabilities through research into system documentation and community forums
• Design and customize reports based upon data in the database

• Respond to and troubleshoot CRM user, administrator, and system issues
• Provide support and training to users related to records management, form building and event management
• Create and maintain training and procedure manuals to enable users to build queries, generate reports, and execute procedures to support their use of Slate
• Serve as a resource for non-routine inquiries such as requests for statistics or surveys
• Communicate new functionality to stakeholders and provide staff training and documentation when warranted

• Ensure the integrity and confidentiality of student academic records by complying with FERPA and University policies.
• Other duties as assigned

Required Qualifications

Preferred Qualifications

Additional Candidate Instruction

A complete application consists of:

• A cover letter addressing how required qualifications are met
• Resume
• 3 Professional References

I

• Application review begins August 26th and will continue until a qualified pool of candidates has been identified.

Advertised Salary Range

50,000

Application Review Begins

26-Aug-2022

Anticipated Start Date

18-Sep-2022

Primary Campus

University of Kansas Lawrence Campus

Employee Class

U-Unclassified Professional Staff

Job Family

Administrative/Management-KUL

Work Location Assignment

Hybrid

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).