Functional Analyst-Student Accounts

Updated: about 1 month ago
Location: Bellevue, NEBRASKA

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Functional Analyst-Student Accounts
Bellevue University Bellevue, NE
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7 positions
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Web Mktg Technology Specialist
Bellevue University Bellevue, NE
7 positions
Report a probelm Originally Posted : May 07, 2021 | Expires : May 17, 2021
Details
Job Type
Full-time Employee Show Shift
Custom
Salary
Unspecified
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Job Location
Bellevue, NE, United States
Description

Primary Function:  

The Student Accounts Functional Analyst is responsible for configuring, maintaining and monitoring tables within PeopleSoft Campus Solution for the department to ensure system functionality for use so business objectives can be met.  The analyst researches, troubleshoots systems errors and works with Technology Support for resolution. The Analyst completes system upgrades and testing bundles, builds basic custom queries, runs reports and archives data based on retention policies.  The Analyst develops and maintains metrics to ensure objectives are met.  Delays or errors in performing functions would have a significant impact to business operations and customers. The Analyst collaborates with other departments to troubleshoot their modules to ensure all modules are integrated correctly.  Additionally the Functional Analyst is the key contact when issues/problems occur with TouchNet, our Payment Gateway provider, troubleshooting issues and work with Workstation Support with installing software on desktops that process payments and makes updates to hardware (credit card readers).

 

Essential Functions:

  • Monitors post-implementation problems and revisions.
  • Configures (Sets up) new tables and maintains and monitor various tables and data within the Student Financials module of PeopleSoft to ensure system in performing correctly.  Functions include, but not limited to:
    • Billing and due date calendars;
    • Adjustment calendars to ensure refunds are paid correctly;
    • Term, course, and transaction fees;  
    • Tuition calculation controls;
    • Term defaults;
    • Item type setup;   general ledger interface
    • Assign security based on rules and role
    • Creates Payment Plans in PeopleSoft
    • Process 1098-T’s
    • Sets up 3C Communications/maintains/updates as change occurs
    • Creates new Service Indicators and Student Groups.
    • Works with IT Business Analyst for updated equations as tuition increases
    • TouchNet Support
    • Maintains TouchNet Users including add and removing users.
    • Run End of Year Job
    • Sets up system for new initiatives
    • Create IQ Codes
    • Maintain IQ Code/Service Indicator automation
    • Pull reports from SalesForce to ensure automation is functioning as expected
  • Identifies, researches, and troubleshoots systems errors and problems and coordinates with Technology Support for resolution.
  • Collaborates with other departments to troubleshoot their modules to ensure all modules are integrated correctly.  
  • Performs upgrade functions and testing to ensure system readiness for production.
  • Using the TEST Environment - all new processes are set up in TEST first to ensure working properly and then moved into production.
  • Provides departmental end user support.
  • Develops basic custom queries and run reports for management use.
  • Keeps apprised of area of expertise and networks with the Higher Education User Group (HEUG) to identify new system opportunities.
  • Functional lead for projects that impact the Student Financial Module
    • OBIEE Reporting Tool
    • Payment Gateway/TouchNet
    • PUM/PeopleTools/System upgrades
    • TouchNet updates
  • Updates daily metric report
  • Identifies daily jobs that run within system that fail and troubleshoot, collaborate with Technical Support.
  • Job requires weekend work from home when new PUM upgrades for PeopleSoft are installed for testing after it is moved into Production
  • Update information required within TouchNet.
  • Works internal tickets within a timeline manner.

  

Marginal Functions:

  • Performs other duties as assigned.

 

Individual Contributor Competencies:

  • Initiative - Takes prompt action to accomplish tasks and meet goals and objectives.
  • Service Orientation – Applies effective interpersonal and problem-solving skills when responding to customers and committed to customer satisfaction.
  • Quantity/Quality of Work - Pays close attention to detail.  Strives to achieve accuracy and consistency in all tasks.
  • Teamwork– Encourages team unity by interacting positively with co-workers through the sharing of information or expertise, working together to solve problems, and putting team success first.
  • Time Management - stays focused uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
  • Student focus - the ability to keep the student at the center of what we do, and why we do it. Exhibits passion about improving the educational experiences of our students by creating lasting partnerships with employers, community colleges, school districts, and the community.
  • Inclusivity - Understands that each individual is unique; recognizes individual differences along the dimensions of: race, ethnicity, gender, sexual orientation, age, mental or physical disability, marital status, veteran status, education, training, position, and level of authority, seniority, full-time or part-time status.
  • Communication (Spoken & Written) - Able to clearly present information through the spoken word; influences or persuades others through oral presentation in positive or negative circumstances; listens well; able to write clearly and effectively present ideas and to document activities; to read and interpret written information

 

Position Qualifications:

  • Commitment to quality and personal ethics to maintain a high level of confidentiality related to all duties and responsibilities.
  • Demonstrated interpersonal/communication skills and ability to work effectively in a team environment and with customers on the phone, through email and face to face.
  • Detail orientation, accuracy and ability think and organize information in a systematic manner.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Flexibility and the ability at times to operate under stressful, time-sensitive deadlines.
  • Functional project Management Skills

 

Skills & Abilities:

 

Education: 

  • Associate’s degree in Finance, Accounting, Information Technology or related field preferred, or four (4) years of equivalent work experience.

 

Experience:  

  • Two (2) years’ experience in Accounts Receivable or equivalent education or training.

 

Computer Skills: 

  • Two (2) years’ experience with PeopleSoft required; experience with PeopleSoft Student Financial module, snag it tools, and Query preferred. 
  • Strong knowledge and skills with Microsoft Office- basic Word and intermediate skill in Excel.   

 

Certificates & Licenses: N/A

 

Other Requirements:

  • Commitment to quality and personal ethics to maintain a high level of confidentiality related to all duties and responsibilities.
  • Demonstrated interpersonal/communication skills and ability to work effectively in a team environment and with customers on the phone, through email and face to face.
  • Detail orientation, accuracy and ability think and organize information in a systematic manner.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Flexibility and the ability at times to operate under stressful, time-sensitive deadlines.
  • Functional project Management Skills

 

Physical Demands 

Stand 

F

Walk 

F

Sit 

C

Handling / Fingering 

C

Reach Outward 

C

Reach Above Shoulder 

O

Climb 

O

Crawl 

O

Squat or Kneel 

O

Bend 

C

 

 

N (Not Applicable) 

Activity is not applicable to this occupation. 

O (Occasionally) 

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day) 

F (Frequently) 

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) 

C (Constantly) 

Occupation requires this activity more than 66% of the time (5.5+ hrs./day) 


Other Physical Requirements: 

  • High frequency use of computer keyboarding, high frequency of viewing a computer monitor, etc. Frequent use of a phone.  

 

Reasonable Accommodations Statement:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Work Environment: 

  • Works with critical deadlines, often under time sensitive stress.
  • Works in a normal office environment using a personal computer and other applicable office equipment.

 

NOTE:  The statements above are intended to describe the general nature and level of work involved for this job.  It is not an exhaustive list of all responsibilities, duties and skills required of this job.  This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Founded in 1966, Bellevue University is the largest private, non-profit university in Nebraska serving almost 16,000 students annually with more than 57,000 graduates worldwide. The University is a recognized national leader in preparing a diverse population of students for lifelong success with career-relevant knowledge and skills, while making college affordable. Routinely ranked among the nation’s top military-friendly and accessible institutions, the University serves residential students at its main campus in Bellevue, Nebraska, and everywhere online with more than 70 undergraduate and graduate programs uniquely designed for working adults. The University is accredited by The Higher Learning Commission (hlcommission.org).

Bellevue University is located just south of Omaha and is part of a vibrant and prosperous metropolitan area of nearly one million residents.  Omaha has been ranked 14th  in Most Affordable Places to Live in the US in 2020-21 (US News, 2021) , 5th  in the nation in Yahoo! Finance’s Best Cities for Young Professionals (Geier, 2020 ),  and in the top ten of Zippia’s The Best Cities to Live and Work in 2020 (Morris, 2020 ).

We emphasize teaching excellence, cyber-active learning, and interactive education.  Benefits (health, dental, vision, tuition, etc.) are available with this position.  For more information, check out our home page at http://www.bellevue.edu .

The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at www.bellevue.edu/student-support/consumer-information/consumer-information , provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University’s Annual Security and Fire Safety Report (ASR), found at www.bellevue.edu/student-support/consumer-information/pdfs/annual-safety-report.pdf , provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling 402-557-7028. In addition to this, Bellevue University is an Equal Opportunity Employer .


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