FSU Undergraduate Student Federal Workstudy - O...

Fitchburg State University, United States

Updated: 2 months ago
Location: Fitchburg, MASSACHUSETTS
Deadline: 29 Feb 2024

About Fitchburg State University:

Fitchburg State University, located in Fitchburg, Massachusetts, is a public institution dedicated to integrating high-quality professional programs with strong liberal arts and sciences studies. Founded in 1894, the university now has more than 30 undergraduate programs and 22 master's degree programs, and 7,000 full and part-time students. We invite you to learn more about us and how we can help you achieve your educational goals.

Institutional Diversity and Social Justice

Fitchburg State University embraces a commitment to diversity, inclusion, belonging and social justice. We encourage individuals from historically underrepresented groups to apply and also those who can contribute to diversity, inclusion and equal opportunity in higher education through their teaching, research and mentorship.  


Job Description:

The OneCard Office is seeking a federal aid recipient for student employment. This position will be funded by federal work study dollars; only students that receive financial aid awards can be considered for this specific role. If you have questions about your award or are not certain that you are receiving financial aid please contact the Office of Financial Aid at extension 3156. Please see below the specific duties and responsibilities of the position.

Student workers report to OneCard Office staff for various duties related to the modification and production of OneCards.  

  • Responsible for producing new and replacing OneCards for the campus community. 
  • Collect payment for replacement cards. 
  • Troubleshoot problems related to the OneCard. 
  • Perform administrative assistant duties for the OneCard staff including, but not limited to: word processing, managing incoming telephone calls, updating social media notices about the OneCard Office, and assisting with email replies concerning the Office.


    • Requirements:

  • Ability to perform complex projects from start to finish.
  • Maintain office confidentiality.
  • Comprehend and utilize a basic knowledge of the various aspects of the OneCard process.
  • Ask questions when needed regarding OneCard and general office procedures. 
  • Demonstrate good interpersonal skills, including: excellent written and verbal communication as well as phone skills.
  • Flexibility and a positive attitude.  
  • Exhibit basic working knowledge of computers and major office productivity software with an aptitude to learn new software necessary to make or update OneCards. 
  • Strong attention to detail and instructions to preserve data integrity while ensuring customers are given timely service. 
  • Ability to follow and maintain OneCard Office policies and protocols.


    • Additional Information:

    Shift Information:  This is a student only posting and you must have Federal Workstudy money allocated to you in your financial aid package. Please check your Web4 account to see if you were granted Federal Workstudy funds BEFORE you apply for this position.
     
    Here at Fitchburg State University it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.  


    Application Instructions:

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