FSAP Program Administrator

HR Faculty Staff Assist Prog

Full Time

74456BR

Job Summary

Provides administrative support to the Faculty & Staff Assistance Program (FSAP). Applies organization policies and procedures to oversee a variety of ongoing administrative operational initiatives. Analyzes and resolves operational problems of moderate scope

This position will serve as an onsite primary receptionist and back up scheduling coordinator for the EAP unit: provide case filing and data processing/entry for client files; assume responsibility for all mail, fax and delivery errands on campus or other sites as requested; ensure that the unit runs smoothly (maintaining supplies, equipment, and facility); triage client calls to appropriate officer or unit within the University; handle highly confidential matters with discretion and judgment; independently interact with other authorities in emergency and crisis situations; develop and maintain units' client and consult databases and website; design and generate quarterly and annual statistical reports, including trend and problem area analyses; process and maintain University accounting records and forms, including travel and purchase requests; act as liaison to department financial analyst to insure proper budget controls; coordinate special projects as assigned with both internal and external organizations and vendors; compose, type and edit correspondence, meeting notes, reports, presentations and spreadsheets as requested by unite director and TMT lead; process and direct confidential and sensitive information as it pertains to the program and department; provide logistical support for GME fellow and staff onboarding; and perform other duties as assigned.

The Faculty and Staff Assistance Program (FSAP) at University of California, San Francisco (UCSF) provides therapeutic services to a dynamic and diverse, adult population. We are staffed by licensed psychologists and postdoctoral fellows. As an employee assistance program, we address a broad and complex body of personal and work-related issues that impact mental and emotional well-being, such as job performance, burnout, interpersonal issues, alcohol and other substance abuse, stress, grief, family problems, and psychological disorders. We also work in a consultative role with leadership to address employee and organizational challenges and needs. Our department is active in helping the UCSF community prevent and cope with workplace violence, trauma, and other emergency response situations.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up):TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF Human Resources is committed to leading HR initiatives and partnering with the UCSF community to attract, develop, and retain the diverse talent necessary to be the world's preeminent health sciences innovator. We provide services campus wide from academic, research, administrative, and clinical units. Human Resources provides the full scope of services for UCSF employees and managers/supervisors, from strategic consultation to operational support. We strive for excellence through continuous improvement in partnership with our clients.

Required Qualifications

•    High school diploma/GED
•    2+ years of related experience.
•    Experience providing administrative support, including managing complex scheduling, for 8 or more people simultaneously.
•    Prior work experience handling confidential information with discretion and tact.
•    Demonstrated proficiency in Microsoft Office (including Word, Excel, PowerPoint, Outlook, Access, and OneDrive), electronic medical record and database programs (such as Premier and i-Sight), Box, and other online software programs (such as DocuSign, Survey Monkey, and Qualtrics)
•    Demonstrated work processing skills of 45-60 WPM.
•    Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
•    Skills, knowledge, and abilities to perform the above outlined job duties in a fast-paced environment.
•    Solid organizational skills and ability to multi-task with demanding timeframes.
•    Ability to use discretion and maintain confidentiality.
•    Ability to multi-task, prioritize well, use multiple resources to resolve questions and problems.
•    Excellent organizational skills and ability to track and meet deadlines.
•    Ability to work effectively under pressure with competing priorities.
•    Ability to use sound judgement in making independent decisions; use analytical skills to comprehend, organize and present complex data, perform trend analyses and other statistical procedures.
•    Ability to work independently as a member of a team.
•    Proven record of reliability and attendance.
•    This position requires flexibility to orient and work at all UCSF Medical Center locations.
•    Onsite 3-5 days a week.

Preferred Qualifications

•    Bachelor's degree in psychology or related field and /or equivalent experience/training.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

004263 ADMIN OFCR 2 CX

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Location

Mission Center Building (SF), Various Work Sites