Qualifications
Minimum 2 year experience in working in a fast pace clinic setting, preferably in a family practice/internal medicine practice.
Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
Excellent organizational skills and ability to prioritize assignments.
Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
Skill in using a PC with associated programs including Word, Excel, and E-mail.
Demonstrated work experience with a database computer program.
Knowledge of major medical insurance plans and types of coverage provided.
Working knowledge of electronic medical record systems to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, hospital lab results and medical reports.
Knowledge of medical terminology.
Excellent customer service skills are a must!
Prior pediatric experience preferred.
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