JOB DUTIES
Description
As a Front Office Support Admin you will: * Provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. * Assist in coordinating patient flow throughout the clinic, from registration to discharge. * Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
JOB QUALIFICATIONS
Qualifications
Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities. * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. * Ability to creatively integrate competing demands into a productive working environment. * Skill in verbal communications to clearly convey complex problems in both formal and informal situations. * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. Preferred: * Knowledge of specific specialty practice and workflows. * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs
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