Front Desk Associate

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:
Front Desk Associate

Department:
Student Life | Student Health Services

The Front Desk/Patient Care Associate provides extraordinary front-line customer service for Student Health Services; performs general medical office duties, supports patient care by ensuring that all required patient information is entered into the electronic health record (EHR); communicates to providers, ancillary staff, and patients to ensure appropriate delivery of services. The Front Desk/Patient Care Associate works with a multi-disciplinary team of health care professionals to provide clinical services, to the students at The Ohio State University.

Career Roadmapping

Function: Clinical Support

Sub-function: Patient Care Services

Career Level: Technical 2

Office of Student Life Mission Statement:
The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society. 

Additional Information:

Qualifications:

Required: High school graduate or equivalent; one year of work experience or training in healthcare; previous front-line customer service experience; Basic Life Support- Health Care Worker (BLS-HCW) certification; excellent verbal and written communication skills; medical terminology training or experience. Successful completion of a background check and a health screening.

Desired: 2 to 4 years of relevant experience; 6 months’ work experience in an outpatient ambulatory primary care setting, excellent problem-solving skills; experience with electronic health information management systems; keyboarding training or experience.

Target hiring range is $15.00-$19.42/hr.

Location:
Wilce Student Health Center (0294)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.