Food Service Supervisor

Updated: 3 months ago
Location: Madison, WISCONSIN
Deadline: 23 Feb 2024

Job Summary:

University Housing is looking for leaders with culinary skills to join our Dining and Culinary Services Food Service Supervisor Team!
The Food Service Supervisor leads and assists food service operations related tasks according to quality and safety standards to ensure customer satisfaction and achieve departmental food service goals.
The starting hourly wage is $21.00 or higher based on qualifications.
We're also offering a $2,000 to $4,000 hiring bonus and significant night and weekend shift differentials. This position includes paid time off, free meal for every shift, state employee benefits and a $1,000 referral bonus for each person hired.
Be a part of the University Housing Dining & Culinary Services team that serves the residents of the University Residence Halls, as well as all UW-Madison students, faculty, staff, and the general public. Apply today!


Responsibilities:
Oversees daily food service operations and performs food preparation activities in environments such as dining, retail, and/or catering venues to ensure customer satisfaction and achieve food service goals.
  • 25% Assigns and coordinates the day-to-day activities of food service staff
  • 15% Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
  • 25% Performs routine and non-routine food preparation activities including cook to order and specialty foods
  • 10% Cleans, inspects, and maintains kitchen equipment and work areas
  • 15% Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
  • 10% Assists and guides student workers

Tasks:
  • Completes required logs and reports.
  • Demonstrates and role models exceptional customer service.
  • Drive food delivery trucks to efficiently transport staff and supplies to other units and/or events.
  • Interacts with English speaking customers while displaying knowledge of food products, allergens, and food safety.
  • Performs duties in a high-volume, dynamic, student residential dining environment.
  • Prepares food (including display cooking) and beverages following predetermined menus, production sheets, and recipes for on and off site catering.
  • Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Education:

Preferred
Associate's Degree


Qualifications:

- Required: 2 years of food service experience in a professional kitchen setting
- Preferred: 6 months of supervisory experience in a professional kitchen or catering setting
- Preferred: 3+ years of food service experience in a professional kitchen setting


License/Certification:

Preferred
Drivers License - Valid and Meets UW Risk Management Standards
- A valid driver's license meeting UW Risk Management standards is preferred for in-unit positions and required for catering positions.


Work Schedule:

Schedules will be determined at time of offer.
The primary schedule for this position typically consists of 5, 8 hour shifts per week that may fall on any day of the week. Schedules may rotate every other weekend.
Operational and work schedules will be closely aligned with the services and customer needs of the unit. As a result, work schedules may be adjusted during specific times of the year, including summer and winter break hours. Schedule alterations as operations and position expectations demand.


Work Type:

Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.


Appointment Type, Duration:

Ongoing/Renewable


Salary:

Minimum $21.00 HOURLY
Depending on Qualifications
This is a full-time appointment. The starting hourly wage is $21.00 or higher based on qualifications and includes a competitive retirement and benefits package.

We're also offering a $2,000 to $4,000 hiring bonus and significant night and weekend shift differentials. This position includes paid time off, free meal for every shift, state employee benefits and a $1,000 referral bonus for each person hired.


Additional Information:

A criminal background check will be conducted on finalist(s).
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.
University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at [email protected]  or 608-262-2766. Message and data rates may apply.


How to Apply:

Please submit a resume within the online application system.
Candidates who apply for this position may be considered for other or future vacancies within this title, including those which may have a different work schedule and/or requirements from this vacancy.


Contact:

Jennifer Mcfarlin
[email protected]
608-262-2766
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.


Official Title:

Food Service Supervisor(DS013)


Department(s):

A85-UNIVERSITY HOUSING/DINING/DCS ADMIN


Employment Class:

University Staff-Ongoing


Job Number:

293564-CP

 
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

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