Food Service Associate Manager

Title:

1246-YN_ADMINPRO - Food Service Associate Manager

Business Title:

Food Service Associate Manager

Additional Titles:

Location:

Washington State University

Employee Type:

Admin. Professional

Job Family:

Administrative Professional - OT Eligible

Position Details:

Dining Services is now hiring culinary professionals passionate about providing outstanding hospitality to our students, faculty and staff. We are committed to exceptional food, sustainable practices and a team oriented, inclusive culture. We would love to meet you!

This recruitment is eligible for a referral incentive of $1,000 for eligible WSU employees. For instructions to complete this process and eligibility visit: hrs.wsu.edu/employees/benefits/employees-benefits-total-compensation-package/hiring-incentive/

Summary of Duties:

Under the administrative direction of the Manager of the Dining Services facility, ensures clean, efficient, friendly and courteous service. Provides immediate supervision and administrative support for Southside Cafe. Responsible for providing direct supervision to employees, to include hiring, scheduling, training, evaluating and disciplining employees. Responsible for maintenance, and troubleshooting the integrated cash register system. Contributes to a positive, productive, and harmonious work environment. Must possess a general understanding that Dining Services is an evolving ever-changing operation designed to react to trends and new information to meet and exceed our guests’ expectations.

Required Qualifications:

• A Bachelor’s degree in hotel and restaurant administration, institutional management, business administration or closely related field and two (2) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.

• Strong leadership skills, organizational abilities, and supervisory experience. 

• Previous experience supervising in multi-unit operations that reflect operational depth and breadth in scope and concept, or equivalent education/experience. 

• Experience developing and maintaining operational policies and procedures. 

• Experience administering budgets, monitoring expenses, ensuring equipment maintenance and maintaining inventories.

• Must possess, or be able to obtain within 14 days of employment, a Washington State Food Handler’s Permit. 

• Must be able to work a flexible schedule including evenings and weekends.

Preferred Qualifications:

• Must possess, or be able to obtain by time of hire, a valid Driver’s License.

• Experience in University dining operations, including retail and board operations. 

• Experience with a scheduling software system, to manage and maintain work schedule for 150+ employees. 

• Experience with When-To-Work scheduling software. 

• Experience with Point of Sale System to accurately track sales data. 

• Experience with Micros POS and My Micros Sales Reporting tool. 

• Qualified applicants for this position will be team players, possess excellent customer service skills, and remain calm under pressure. 

• Experience managing bargaining unit employees. 

• Previous experience managing or supervising and training a large, diverse staff. 

• Experience with labor cost controls. 

• Strong communication skills. 

• Strong demonstrated computer knowledge.

Additional Information:

Area/College: Student Affairs
Department Name: Dining Services
City, State, Zip: Pullman, WA 99164
Department Link: dining.wsu.edu/
Monthly Salary: $4,508 - $5,635

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/ .

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2022/04/2022-Benefit-Overview-for-Faculty-and-AP.pdf . Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ .
FTE: 100%
This is a permanent position.
Screening Date: Screening of applications has begun and will remain ongoing until a successful candidate has been identified.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Required Documents:

• Resume

• Cover Letter

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .