Food Concept Group Leader

Updated: 4 months ago
Location: Muncie, INDIANA
Deadline: 11 Jan 2024

Posting Details
Position Information

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Position Title Food Concept Group Leader
Additional Information
The Ball State University Dining department has an opening for a Food Concept Group Leader to help provide excellent customer service, consistent food quality, safety, and sanitation while insuring brand standards are met on the beautiful Ball State University Campus. Multiple positions are available. These positions come with excellent pay and a great benefits package that includes medical and prescription plans, dental, vision, flexible spending and health savings accounts, paid time off, holiday pay, University funded retirement, tuition discounts, employee discounts to the pools and workout facilities and much more! Come and be a part of the Ball State Dining team!
Our Statement on Inclusiveness
At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness’ as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’ As such, this value incorporates a commitment to inclusive excellence and freedom of expression.
Position Number 103907
New Hire Rate 18.14
FLSA Non-Exempt
Hrs/Week 40
Position Function
Under the direction of the Facilities Manager, lead, direct, and assist employees to diagnose, perform repair and preventative maintenance on all types of commercial restaurant food service equipment and food service systems, as well as diagnose, perform repair and preventative maintenance on the food service physical facility and facility systems. Additional functions include but are not limited to record keeping, subordinate training, and communication.
Minimum Education
1. High School diploma or equivalent (GED).
Minimum Experience
1. Two (2) years of direct or related work experience in food service.
2. Must be able to read and comprehend all specified policies and procedures.
3.You must be 18 years or older.
Authorization to work in the US Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Preferred Experience
1. Additional experience in food service.
2. Supervisory experience with demonstrated leadership and team building skills.
Pre-Employment Screening Requires successful completion of a background check.
Positions Supervised
Department Student Ctr Tally Food Court:134300
Department Information
Department Email or Phone Number 765-285-1967
Special Service Statement
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
Shift 1
Shift Premium 0.00
Regular Work Hours and Days
Sun OFF |
Mon 12-8:30p |
Tues OFF |
Wed 12-8:30p |
Thurs 12-8:30p |
Fri 12-8:30p |
Sat 8:30a-5p
Sun 8:30a-5p
Mon OFF |
Tues 12-8:30p |
Wed 12-8:30p |
Thurs 12-8:30p |
Fri 12-8:30p |
Sat OFF
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana: https://www.bsu.edu/about/live-near-your-work
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana

Duties & Responsibilities


Ranking 1
Job duty
Perform food preparation, service, and cashiering duties when assigned.
Duty Requirement
Requires the physical ability to walk, push, pull, climb, crouch, reach, stoop, feel, finger, stand for an extended period of time, possess dexterity and strength in the hands, arms, and shoulders, and exert up to 35 pounds of force unassisted. Task requires visual ability to read stem thermometer, menu and computer records, distinguish color, perceive depth, etc. Task requires ability to use all beverage machines, toaster, ice cream machines, ice dispenser, salad bar, food warmer, glassware and china dispenser, serving utensils, rubber, plastic and latex gloves, and all other food service equipment. Employee is exposed to inside environmental conditions, noise, extreme heat, etc. Task requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 2
Job duty
Lead, direct, and assist employees in the correct and timely procedures in meeting license/franchise and department standards in relation to the preparation and service of all menu items including but not limited to recipe preparation, food presentation, quality control, customer service and sanitation and safety as defined by BSU manuals, handbooks, HACCP standards, Indiana Food Code, NRA ServSafe, and other industry standards.
Duty Requirement
Requires the physical ability to walk, push, pull, climb, crouch, reach, stoop, feel, finger, stand for an extended period of time, possess dexterity and strength in the hands, arms, and shoulders, and exert up to 35 pounds of force unassisted. Task requires visual ability to read stem thermometer, menu and computer records, distinguish color, perceive depth, etc. Task requires ability to use all beverage machines, toaster, ice cream machines, ice dispenser, salad bar, food warmer, glassware and china dispenser, serving utensils, rubber, plastic and latex gloves, and all other food service equipment. Employee is exposed to inside environmental conditions, noise, extreme heat, etc. Task requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 3
Job duty
Orient, coach, and train employees resulting in well-trained staff that will consistently exhibit excellence in job knowledge and performance; ensure employees are well-trained before working in any job assignment; and provide accurate, balanced feedback to employees regarding job performance.
Duty Requirement
Requires the physical ability to walk, push, pull, climb, crouch, reach, stoop, feel, finger, stand for an extended period of time, possess dexterity and strength in the hands, arms, and shoulders, and exert up to 35 pounds of force unassisted. Task requires visual ability to read stem thermometer, menu and computer records, distinguish color, perceive depth, etc. Task requires ability to use all beverage machines, toaster, ice cream machines, ice dispenser, salad bar, food warmer, glassware and china dispenser, serving utensils, rubber, plastic and latex gloves, and all other food service equipment. Employee is exposed to inside environmental conditions, noise, extreme heat, etc. Task requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 4
Job duty
Count the safe and audit safe records; audit cashier reports and submit thorough, accurate, cashier check-out reports to bookkeeper; properly report and account for shortages in safe or deposits of sales; complete documentation, report all unaccounted monies (over $20.00) immediately to the Unit manager; check and approve all cashier refunds to customers and audit the No Sale transactions of each cashier in order to prevent cashier theft; maintain accurate and up-to-date meal card system, including but not limited to reporting lost cards, verifying account status, and overseeing the recording of offline transactions; administer university and departmental policies as related to money handling and reporting; ensure cahiers properly ring sales to record product movement and product value related to each brand upon which royalty payments to brand licensors or franchisers are based.
Duty Requirement
Requires the physical ability to grasp, push, pull, stoop, crouch, reach, walk, stand, lift, feel, have dexterity and strength in hands, and exert up to 20 pounds of force occasionally, and up to 10 pounds of force frequently. Task requires the visual ability to perceive depth, etc. Task requires the ability to use computerized card reader, cash register, terminals, calculators, scales, etc. Employee is exposed to inside environmental conditions. Task requires the mental ability to perform basic mathematical functions, analyze situations, receive, comprehend, follow, and provide oral instructions and information.
Ranking 5
Job duty
Scrutinize inventory levels, and other indicators; manage purchasing assignment and following policies and procedures of Ball State University; maintain appropriate inventory levels of foods and supplies as assigned, with neither being over or under-stocked; complete weekly inventory of foods and supplies with a high degree of accuracy.
Duty Requirement
Requires the physical ability to stoop, kneel, reach, push, pull, grasp items, lift arms overhead and stack stock 6 feet high, operate flat bed skid, dolly, various carts several times during work shift, and exert up to 100 pounds of force occasionally, 50 pounds of force frequently, and 20 pounds of
force constantly. Task requires the ability to write food amounts and the visual ability to read labels, directions and warnings, distinguish color, perceive depth, etc. Task exposes employee to inside and outside environmental conditions, including freezer conditions. Task requires the ability to receive, comprehend, follow, and provide oral instructions and information and to read, comprehend, follow, and provide written instructions and information, and understand and apply universal precautions.
Ranking 6
Job duty
Oversee and maintain adequate staffing following University procedures to schedule replacement employees; complete documentation related to scheduling regular and overtime staff; maintain confidentiality and ethical practices relating to communications.
Duty Requirement
Requires the physical ability to use a computer, telephone, and communicate with employees; requires mental ability to receive, comprehend, follow, and provide oral instructions and information,
Ranking 7
Job duty
Unlock facility for the days operations and secure the facility for the periods of closure; observe safety and security precautions to prevent personal or employee injury, and theft of university or employee property; maintain personal and unit keys in a safe manner to prevent unauthorized use.
Duty Requirement
Requires the physical ability to stoop, kneel, reach, walk, stand, push, pull, grasp, and exert up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and up to 10 pounds of force constantly. Task requires the visual ability to perceive depth. Task requires the ability to grasp, handle, and use keys, allen wrench, etc. Task exposes employee to inside and outside environmental conditions. Task requires the mental ability to be attentive to detail and precise directions.
Ranking 8
Job duty
Assist in optimizing profitability through effective monitoring and supervision of food waste, portion control, inventory management, key control, theft and security controls, correct and accurate use of the POS register, carful care for the facility, equipment and furnishing; assist in evaluating food, labor and other controllable costs; implement corrective measures as needed.
Duty Requirement
Requires the physical ability to walk, push, pull, climb, crouch, reach, stoop, feel, finger, stand for an extended period of time, possess dexterity and strength in the hands, arms, and shoulders, and exert up to 35 pounds of force unassisted. Task requires visual ability to read stem thermometer, menu and computer records, distinguish color, perceive depth, etc. Task requires ability to use all beverage machines, toaster, ice cream machines, ice dispenser, salad bar, food warmer, glassware and china dispenser, serving utensils, rubber, plastic and latex gloves, and all other food service equipment. Employee is exposed to inside environmental conditions, noise, extreme heat, etc. Task requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 9
Job duty
Assist in executing an effective marketing and promotion program for the unit in conjunction with the Unit Manager.
Duty Requirement
Requires the visual ability to read computer records, distinguish color, perceive depth, etc.; requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 10
Job duty
Assist in planning of standard and custom menus, submit recipes for new menu items, and assist with development of sales mix for the unit; assist in planning and executing special events, catered events, and other non-routine food services.
Duty Requirement
Requires the visual ability to read menu and computer records, distinguish color, perceive depth, etc; requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 11
Job duty
Attend and complete the Advance Store Training program to become a certified AST Leader and attend and complete the Barista program to become a Certified Barista.
Duty Requirement
Requires the visual ability to read, distinguish color, perceive depth, etc.; requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 12
Job duty
Attend and complete the Shift Lead Training program to become a “certified” Shift Leader and attend and complete the Team Leader program to become a Certified Taco Bell Team member.
Duty Requirement
Requires the visual ability to read, distinguish color, perceive depth, etc.; requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 13
Job duty
Attend training and become certified in all Student Center Tally concepts including, but not limited to: Grill/Home- style, Salad Bar, and Vegetable Prep/Grab n’ Go.
Duty Requirement
Requires the visual ability to read, distinguish color, perceive depth, etc.; requires mental ability to perform basic mathematical calculations, to receive, comprehend, follow, and provide oral instructions and information, and to read, comprehend, follow, and provide written instructions and information.
Ranking 14
Job duty
Perform other duties as assigned.
Duty Requirement

Posting Detail Information


Posting Number 202402120SS
Desired Start Date
Position End Date (if temporary)
Open Date 12/21/2023
Close Date 01/11/2024
Open Until Filled No
Special Instructions Summary