Financial or Business Analyst Intermediate

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Summary

Assists in the development, implementation, and administration of compliance program components including protocol and consent form review, record keeping, monthly and annual reporting, program evaluation and other compliance issues that meet the applicable government and local regulations and the institution's policies and practices. Maintains confidentiality regarding subjects, records, and review of issues. When required trains principal investigators and administrators in the preparation of compliance protocol applications for human subjects, laboratory animals, or infectious agents education and experience.

Conduct fact-finding and oversee efforts leading to the resolution of study-specific complaints. Integrate lessons learned into educational materials. Conduct reviews of applications for compliance with regulations, contact principal investigators to resolve inconsistencies and/or clarify content of the application prior to review by the compliance oversight committee. Communicate decisions of the compliance oversight committee to the principal investigator.

Duties will include evaluation of research billing calendars and confirmation of the assessment of billable items and services that are performed for research. The position requires knowledge of medical billing & coding to assure that all billable items and services required for the research are captured on the billing calendar. The ability to analyze a billing record in MiChart (EPIC). Tracking and investigating reported billing issues and forwarding the issues on for correction are part of the Clinical Research Billing (CRB) duties associated with this position.

Process CRB issues, review and analyze clinical research billing accounts and request charge corrections. The incumbent will correct charges and manage a research charge work queue. Independent judgment in the resolution of clinical research billing issues is required. Compiles and prepares reports, graphs and charts of data developed as needed for monthly and quarterly reporting.

Develop and present educational materials to the research community to increase awareness of, and compliance with human subject, laboratory animal, or biologically infectious agent regulations. Resolve questions about the application process and applicable regulations. Interpret regulations and develop internal guidance documents for use by review staff.

Compare and evaluate various courses of action and make independent decisions on matters of significance, free from immediate direction, but within the scope of responsibilities. The Business Analyst will often work with various departments, committees, or groups to shape business policies and procedures.  Primary activities and decision-making authority are predominantly performed independently affecting business operations to a substantial degree.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Acting as a resource to Study teams including Study Coordinators, PI’s and other interested parties for questions/issues related to clinical research system issues including but not limited to OnCore. Consistently use tact, diplomacy, and persuasion and excellent customer service in all interactions including those with Study Teams, Leadership, vendor, coworkers, and colleagues.

Perform Medicare Coverage Analysis for new clinical research studies as well as Amendments, in conjunction with review of all appropriate core documents which includes Informed Consent Form, the protocol, budget, and contract/work order and the clinical research billing grid. 

Track and investigate reported billing issues and forward the issues on for correction. Process clinical research billing issues, review and analyze clinical research billing accounts and request charge corrections. The incumbent will correct charges and manage a research charge work queue.

The Business Analyst Intermediate is also responsible for; Compiling and preparing reports, graphs and charts of data developed for all forms of reports. Analyze, compare, and evaluate varied courses of action to move CRAO and its customers towards Departmental goals as well as broader objectives set by The Office of Research, The Michigan Medical School, and The University of Michigan.

Assist in developing, administering, formulating, and defining scope and objectives of clinical research billing process while modifying moderately complex information systems.

As needed this person will act as desk top support, monitor help email, and will provide training for CRB software systems. The incumbent will at times coordinate meetings, training schedules, develop evaluations of training classes and revise materials according to feedback and need. Participate in the creation of Standard Operating Procedures and training materials.

Attend and participate in team meetings and daily huddles as well as create and distribute accordingly meeting agendas and minutes.

Work to strengthen and appropriately expand the processes of the CRAO as required by emerging regulatory and institutional needs

Required Qualifications*

Bachelor's degree or equivalent and 2-5 years or more related experience. Requires significant knowledge of complex Federal, State and Local regulations.

Desired Qualifications*

Bachelor’s Degree minimum (prefer Masters). 2-5 years of experience in Clinical Research or equivalent work as a Clinical Research Study Coordinator and membership in at least one of the following professional Certifications; ACRP, CCRP, and/or SOCRA. Exceptional communication skill set; written, oral presentation and listening. Excellent Attention to Details and stellar customer service a must. Under general direction is able to exercise considerable discretion and independent judgment. Proficiency in Microsoft Office Suite of products such as Excel, Visio and PowerPoint required and prefer experience in OnCore, JIRA, eRRM, and eRPM. Knowledge of NCD and LCD is also preferred

Work Schedule

Normal business hours

Work Locations

Remote but with occasional on site work in Ann Arbor Mi at North Campus Research Complex

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Vaccine Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response .

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.