Financial Counselor - Dunn Behavioral Sciences Center/HCPC at UTHealth Houston

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Join a growing team!   With the opening of Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston, we will soon have the largest academic psychiatric hospital in the country, serving the region with an 500+ bed facility.  Our dedicated health care employees will have the opportunity to be exposed to a variety of mental health specialties and cutting-edge research.    With exposure to a variety of specialties such as Acute, Subacute, and Intensive Outpatient, Continuum of Care, Mood Disorders, ECT, Early Onset Treatment , Adult General Psychiatry, Competency Restoration, Child and Adolescent, Juvenile Justice, Geriatric Psychiatry, Treatment Mall and Unit-Based Programming.

 This dedicated team will work in an integrated campus to bring world class resources to the community.  Apply today to be a part of this committed team serving the mental health needs of the area.

Position Summary:

Upon admission, conducts patient interviews to obtain demographic, financial, and third-party payor information to determine source(s) of payment for services. Works with the self-pay patients in a proactive manner to identify potential benefits eligibility, and assists the patient to complete necessary application documents.

 Location:  Dunn Behavioral Sciences Center/HCPC  at UTHealth Houston

Dept.:       BSC Patient Revenue Cycle

Status:      Full-Time

FLSA:        Non-Exempt

Position Key Accountabilities:

Obtains and inputs patient demographic information into the patient database.

Screens patient for financial responsibility, taking into consideration all potential benefits eligibility, and assists with completing necessary applications to obtain further benefits.

Educates Medicaid patients on other plan options within the Medicaid program.

Conducts a verification of patient information process, including documenting identification, proof of residency, income, and third-party carriers.

Determines the proper pay classification of the patient.

Counsels patients about unpaid bills.

Creates patient folders for appropriate paperwork.

Adheres to internal controls established for the department.

Performs other related duties as assigned.

Certification/Skills:

N/A.

Minimum Education:

High School Diploma or equivalent; at least one year of college preferred.

Minimum Experience:

Four (4) years of related experience.   

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.