Financial Aid Program Administrator (temporary) - Office of the Dean - Georgetown University Graduate School of Arts & Sciences

Updated: about 13 hours ago
Location: Campus, ILLINOIS
Job Type: FullTime

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Financial Aid Program Administrator (temporary) - Office of the Dean - Georgetown University Graduate School of Arts & Sciences

Job Overview

The Financial Aid Program Administrator - in a temporary role - is a member of the merit-aid team processing the paperwork and electronic submissions of merit-based financial aid for Main Campus graduate students. Responsibilities include significant financial aid budget review, data entry and process navigation across multiple systems, paperwork processing, and the enforcement and updating of financial aid policies and procedures.

They have a key position in the overall management of graduate and PhD student scholarships and awards; and as a member of the merit aid team, they exercise professional judgment and apply critical thinking on behalf of the Graduate School merit aid team.

They consult the Academic Affairs office and programs to ensure all merit aid offers comply with GSAS policies, including registration requirements, satisfactory course completion and satisfactory progress toward degree; and review all to ensure merit aid processing complies with university and federal guidelines. As well, they work with Admissions and programs to ensure all merit offers extended to applicants comply with GSAS policies.

Georgetown Alliance of Graduate Employees (GAGE): They support the AD of Operational Management for all matters related to GAGE compliance with the Collective Bargaining Agreement (CBA); serve as backstop in reviewing proposed positions descriptions and liaises academic departments, Academic Affairs, and student employment office to ensure compliance with the CBA; and may review and approve proposed GAGE student hires before processing by the Student Employment Office.

Caseload: They directly manage a large-scale volume of students receiving aid; serve as a point of contact or backup - in the absence of the Senior Director for Finance or team members - regarding merit aid tasks and concerns; and serve as the main point of contact and subject-matter-expert to programs in the College, SFS, McCourt and BGE.

As well, they support the AD of Systems Management during high-volume periods - specifically during the beginning of each term; and may be asked to upload integrations into Banner on behalf of the Assistant Director.

Duties include but are not limited to:

  • Financial Aid Award Review, Audit, Processing and Reporting
  • Communication
  • GAGE Assistance
  • Systems Integration
  • Other duties as assigned

Work Interactions and Work Mode Designation

Reporting directly to the Senior Director of Finance, the Financial Aid Program Administrator works closely with the Graduate Program Director in Student Financial Services, and often with many other university offices, including the Registrar’s Office, Student Accounts, Student Financial Services, the Tax Department, Financial Affairs, graduate academic program offices on the Main Campus (e.g. Economics, Chemistry, etc.), Student Employment, Office of International Programs, the Provost’s Office, and others. The frequency of their interactions ranges from several times per month to several times per day.

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: .

Requirements and Qualifications

  • Bachelor's degree - preference of a Master’s degree
  • 1 to 2 years of relevant experience
  • Proficient in Microsoft Office, Google Apps, Adobe Pro and other general office collaboration tools
  • Advanced reporting, review and analysis skills to detect and troubleshoot errors
  • Experience in student information systems – Banner, e.g.
  • Experience working with modern finance and human resource products - Workday, e.g.
  • Comfortable with basic web-editing tools
  • Ability to learn and adapt to new technology and changes in procedures quickly
  • Extremely well-developed attention to detail is absolutely necessary
  • Familiarity with hiring forms - I-9, tax, etc.
  • Excellent communication skills with a broad variety of audiences
  • Ability to organize tasks to meet many deadlines
  • Ability to prioritize tasks and requests to maximize efficiency and minimize errors

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here  for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected] .

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer  fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .

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