Financial Aid Counselor

Updated: 17 days ago
Location: Terre Haute, INDIANA
Job Type: FullTime
Deadline: ;

Position Details
Position Details


About the Institution
Indiana State University is a world-class center of higher education, located in Terre Haute, Indiana, and serving a multi-state region that stretches from Indianapolis to St. Louis, Chicago, Louisville, Cincinnati, and beyond. It has been recognized by the Princeton Review as among the best universities in the Midwest.
Indiana State is a beautiful, pedestrian-friendly campus located within walking distance of local shops, restaurants, and activities in Terre Haute’s historic downtown district. Situated near the Indiana-Illinois border, the campus is about an hour’s drive from Indianapolis and within a few hours of other major metropolitan areas.
Indiana State, one of the most diverse campuses in Indiana, is a welcoming community of students, faculty, and staff representing most U.S. states and many countries around the world. There are more than 260 student-run organizations offering activities and entertainment throughout the year, along with 15 NCAA Division I athletic teams, a first-rate student recreation center with numerous classes and recreational sports programs, and a Performing Arts Series and University Speakers Series that bring national touring productions and speakers to campus. Indiana State is a place of belonging where students, faculty, and staff learn and thrive together.
Indiana State University is an equal opportunity employer committed to diversity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), religion, sexual orientation, gender identity, gender expression, age, national origin, status as an individual with a disability, status as a protected veteran, genetic information, political views or activity, or any other applicable legally protected characteristics. This policy applies to all employment practices within our organization, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and applicable apprenticeships.
If you need assistance or an accommodation due to disability, you may contact us at  [email protected]
Comments to Applicants
Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.
This position is open until filled. For full consideration please submit an application and all required materials by March 28, 2024.
Job Title Financial Aid Counselor
Department Student Financial Aid
Work Schedule
Monday – Friday 8:00-4:30 with some nights and weekends.
Notice of Vacancy Number 24-00063
Desired Start Date 04/01/2024
Open Date 03/14/2024
Close Date
Open Until Filled Yes
Job Category Staff-Non-Exempt Professional
Job Type Staff - Full-Time
Pay Grade 7
Hourly Rate or Salary Range $16.96 - 18.70/hr
Benefits Associated with this Position
  • Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
  • Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
  • TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose.
  • TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
  • Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate.
  • Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation.
  • Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year
  • Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.

Optional Benefits
  • Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
  • Voluntary Vision Plan: May enroll within the first 31 days of employment date.

Job Summary/Basic Function
Counsels and advises students and parents on the various financial aid programs, assisting with the administration of one or more federal, state, or institutional financial aid programs.
Specific Responsibilities
Required Relevant Education & Experience

Education: Must have Bachelor’s Degree (4 years) at time of hire.
Experience: 1-2 Years. Will consider student assistants or graduate assistants.
OR
Education: Must have Master’s Degree prior to starting position.
Experience: None

Required Field(s) of Study
NA
Preferred Relevant Education and Experience
NA
Supervisory Responsibilities This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities Able to adapt to change, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Experience in an educational environment preferred, Experience with Higher Education ERP systems like Banner, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Position Reappointment Required No

Job Duties


Essential Duties and Responsibilities

Advise students and/or parents, faculty, and staff in person, by phone, or by e-mail.

Essential Duties and Responsibilities

Analyze individual student files, calculate awards, resolve issues involving professional judgement and verification.

Essential Duties and Responsibilities

Conduct financial aid presentations to a wide range of audiences.

Essential Duties and Responsibilities

Maintain knowledge of federal and state regulations, and institutional and OSFA policies and procedures.

Essential Duties and Responsibilities

Attend professional conferences, workshops, seminars, etc.

Essential Duties and Responsibilities

Train new and existing employees on various aspects of the financial aid process.

Essential Duties and Responsibilities

Rules Compliance is a central element in personnel matters for employees within the Department of Athletics and for those employees outside the Department of Athletics who are involved in NCAA rules compliance activities. These individuals must comply with all NCAA rule on compliance and will be evaluated on that basis.

Essential Duties and Responsibilities

Performs other duties as assigned.