FINANCIAL AID ADVISOR

University of Wisconsin-Milwaukee, United States

Updated: about 16 hours ago
Location: Milwaukee, WISCONSIN
Deadline: 13 May 2024

Position Information
Posting Details


Official Job Title FINANCIAL AID ADVISOR
Working Title: SFS Service Center Advisor
Position Number 02310974
Division Enrollment Management
Department B047400 STUDENT FINANCIAL SERVICES CENTER
Position Type Non-Teaching Academic Staff
Appointment Type Fixed Renewable, Non-Teaching
Pay Basis Annual
Salary Grade 17
FLSA Status Exempt
Percent 100%
Posting Type Staff
UWM Description
The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has branch campuses in Waukesha and Washington County.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/diversity-equity-inclusion/about-dei/
School/College/Division Description
The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has branch campuses in Waukesha and Washington County.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here: https://uwm.edu/diversity-equity-inclusion/about-dei/
Job Summary
In accordance with the Chancellor’s strategic 2030 Plan to ensure UWM is a radically welcoming university, the newly created Student Financial Service Center (SFSC) aims to provide important and timely information regarding both Financial Aid and Student Accounts to Panther students and families as well as campus and community partners. The SFSC Advisor serves as a guide to all constituents who find themselves navigating any stage of financing a quality higher education at UWM by providing efficient and friendly direct customer service, presentations and outreach opportunities, and publication and communication development.
Job Summary:
The University of Wisconsin-Milwaukee (UWM) invites and applications for the position of Financial Aid Advisor in the Student Financial Service Center.
This position assists in the planning and direction of financial aid processes and billing questions to students and parents. Student Financial Service Center Staff will work to create a space where students can come to find answers to all their financial questions.
Minimum Qualifications
  • Associate’s Degree, or commensurate experience
  • Experience providing customer service
Preferred Qualifications
  • Bachelor’s Degree or higher
  • Experience in Financial Aid or other Student Account-related offices
  • Demonstrated ability to prioritize and execute multiple duties
  • Experience with PeopleSoft student information management systems
  • Knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Teams
  • Bilingual in Spanish
Target Salary Range $45,000 - $55,000
Benefits and Total Rewards
As part of UWM’s commitment to supporting the success of our team members through positive experiences, employees are provided with Benefits to Benefit You and Your Life. UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information. (Compensation figures are for example purposes only.) UWM Benefits to Benefit You and Your Life
Application Instructions
Interested applicants are required to apply online and provide a cover letter addressing your education/experience as they apply to all minimum and preferred qualifications, a resume, and a document listing the names and contact information for three professional references. UWM will not consider paper, emailed or faxed applications.
In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.
All application materials will be further evaluated as evidence of excellent written communication skills. Candidate(s) selected for hire will be required to submit official college transcripts.
Application Deadline 05/13/2024
Continuous (Open Until Filled?) No
If Continuous, Initial Review Date
Position Contact Name Ryan Murphy
Contact Phone 414-229-4541
Contact Email [email protected]
Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.
Legal Notices
AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.
Reasonable Accommodations
UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/ , or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Job Categories Academic Advising, Accounting/Finance, Admissions, Extension, Outreach, and Public Engagement, External Relations, Financial Aid, Office, Administrative, and Clerical Support, Student Services

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