Family Partner

Updated: 2 months ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 07 Apr 2023

Posting Information
Posting Information

Department General Pediatrics-412009
Career Area Health Professional (Physician/Nurse/Other)
Is this an internal only recruitment? No
Posting Open Date 03/27/2023
Application Deadline 04/07/2023
Position Type Permanent Staff (SHRA)
Position Title Human Services Practitioner - Contributing
Salary Grade Equivalent GN05
Working Title Family Partner
Position Number 20054030
Vacancy ID P017155
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday – Friday, 8 am – 5 pm
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $33,770 - $42,124
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information

Primary Purpose of Organizational Unit
The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.
Our vision is to be the nation’s leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow’s health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.
Position Summary
The UNC Children’s Complex Care team serves about 300 children and families from across North Carolina, primarily in the Piedmont Region in the cities and counties around Raleigh, Durham, and Chapel Hill. Our team provides clinical care and care coordination services across the spectrum from hospital to community. Our goal is to help families and clinical care teams provide more efficient, effective, and family-centered care that optimizes quality of life and well-being for children with complex needs and their families. We are seeking to incorporate a team member with lived experience of raising and caring for a child with complex needs. This position (a) will serve as a professional peer resource for families in our Complex Care Program and (b) will be a liaison between families and representatives of clinical and community services on which they rely.
Provide direct patient and family service as a member of the UNC Children’s Complex Care team by linking families to resources at Children’s and in the community. Interact with patients, parents and other family members, physicians, and other staff under moderate supervision in a courteous manner. Maintain referral data base and assist in generating monthly reports about contacts with families and outcomes of support provided.
Minimum Education and Experience Requirements
Associate’s degree in a related Human Services discipline and two years of experience related to the area of assignment, or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience
The successful candidate should have related experience, which may include experience as employee in a medical setting or as a patient or family member in the health care system. Strong organizational and communication skills. Computer knowledge including Microsoft Word and Excel.
Preferred Qualifications, Competencies, and Experience
Lived experience as a parent or guardian of a child (preschool-age or older) with complex medical needs strongly preferred.
Familiarity with UNC Health System and community resources for children with special health care needs preferred. Spanish language skills are highly desired for the individual in this position. Our program serves many families who are primarily speakers of Spanish.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements Clinic – UNCH or ACC, Patient care involved
Special Instructions
Quick Link

Contact Information

Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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