Fall 2024 - Library Assistant - Undergraduate S...

About Fitchburg State University:

Fitchburg State University, located in Fitchburg, Massachusetts, is a public institution dedicated to integrating high-quality professional programs with strong liberal arts and sciences studies. Founded in 1894, the university now has more than 30 undergraduate programs and 22 master's degree programs, and 7,000 full and part-time students. We invite you to learn more about us and how we can help you achieve your educational goals.

Institutional Diversity and Social Justice

Fitchburg State University embraces a commitment to diversity, inclusion, belonging and social justice. We encourage individuals from historically underrepresented groups to apply and also those who can contribute to diversity, inclusion and equal opportunity in higher education through their teaching, research and mentorship.  

Job Description:

**Only undergraduate students are eligible to apply.**

Duties & Responsibilities:

Student assistants will cultivate a variety of professional competencies that will assist them in their future careers, such as research, technical, and customer service skills.  Professional and personal growth is an expectation of employment at the Amelia V. Gallucci-Cirio Library.

Please see below the specific duties and responsibilities.

To assist in the library's general functions:

• Answer basic informational, directional and library services and policy questions
• Contact with users may be in person, via phone or chat software.
• Perform basic circulation activities (check in, check out, renewals) and study room reservations using library software.
• Instruct users working with the following equipment: printers, fax machine, scanner, laminator, projector, microfilm reader, wireless connection
• Shelve library materials accurately and neatly.
• Assist with maintenance of all library collections, including shelf reading, straightening, shifting, cleaning.
• Responsible for security and care of library materials and equipment.
• Assist with the opening and closing of the Library.
• Help users navigate the library and locate resources physically and online.
• Assist with user experience activities such as surveys, data collection and data entry.
• Opportunities to participate in displays and activities such as Finals crafts and goodie bags.
• At the Research Help Desk, provide research assistance.
• Perform related duties and special projects as assigned.
• May require night and/or weekend hours.

Requirements:

Qualifications:

• Proactive and friendly customer service attitude
• Ability to communicate effectively (oral and written)
• Ability to perform detail-oriented tasks with accuracy and efficiency
• Dependable and responsible
• Professional demeanor
• Self-motivated; ability to work without direct supervision
• Must feel comfortable not knowing the answer to every question and willing to refer to library staff
• Ability to lift heavy books, move carts and have tolerance for exposure to dust

Additional Information:

Shift Information:  

Currently hiring for the Fall 2024 semester. $15 per hour

Hours could range from 7:30am - 11:30pm (Midnight during finals), Monday through Sunday.

The library is open on select holidays and when classes are canceled due to snow.

Hiring is done on a rolling basis. The posting may be removed prior to the deadline if a candidate is hired.

Once an applicant is hired, the job posting will be removed, most likely prior to the application end date. In order to be considered, submit your application soon.
 
Fitchburg State University strongly recommends that all employees are vaccinated against COVID-19 before they begin employment.  

Application Instructions:

To be considered, you must submit all of the following: resume, cover letter, Fall 2024 class schedule, and  weekly availability. 

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