Facilities Manager

31-Mar-2023

Harvard Law School

61379BR

Job Summary

The Harvard Law School Facilities Management Office oversees the operation and maintenance of academic and residential buildings in a campus setting, comprising of approximately 1.2M gsf. The Facilities Management Office is responsible for all aspects of building operations including mechanical, electrical, and plumbing (MEP) systems, custodial, landscaping, loading dock, mail services, energy, access control, food service, preventive maintenance, project management, all with high standards for collaboration and dedication to customer service. The Facilities Manager ensures a safe and comfortable living and work space for students and staff in compliance with OSHA, EPA, and state, local, and university regulations. 

Position Description

As a Facilities Manager you will: 

• Oversee Harvard tradespeople, outside vendors, and coop students, assuring exemplary customer service at minimal disruption to academic activities. 

• Manage daily monitoring of the work order system and follow-through on all service requests. Maintain data on work request trends and activity reports. 

• Conduct final review and acceptance of all work and activities relative to building improvement, projects, repairs, preventive maintenance, office alterations, furniture replacements, and office moves. 

• Establishes standards for customer service and compliance with a focus on business process improvement to maximize productivity and value. 

• Complete regular building tours to identify building deficiencies, recommend necessary action. 

• Oversee repairs and manage residence hall turnover including inspections, reporting, and arranging for painters, maintenance, and other service providers. 

• Have direct responsibility for record keeping, budgeting, and billing. 

• Work with Associate Directors on creation and updating service contracts. 

• Manage Preventative Maintenance schedules and contracts by preparing bid documents and making independent judgements on vendors.  

• Identify, modify, or create emergency protocols for disaster recovery and critical business continuity.  

• Manage mechanical projects, typically under $200k.  

• Assist with Furniture moves and assembly as needed.  

• Other duties as assigned.  

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience.

• 5 or more years of progressively responsible experience in facilities management or operations including supervisory experience. 

Additional Qualifications and Skills

We are looking for people who have: 

• Specific responsibility for directing repair work, maintenance responsibilities, and construction projects. 

• Understanding of Mechanical Electrical Plumbing (MEP) systems and ability to read construction drawings.  

• Familiarity with project planning process including contractor bid analysis and submittal reviews. 

• Strong computer skills (MS Office, MS Project, Outlook). 

• Familiarity with operating Building Automation Systems (BAS). 

• Strong oral and written communication skills to support all levels of the University community and a wide spectrum of outside agencies, schools, and vendors. 

• Ability to organize, prioritize, and perform under pressure in both an internal departmental contact and customer interaction. 

Physical Requirements

• Move to and from various buildings, ascend/descend multiple sets of stairs and move from room to room on each floor to inspect the physical condition of the building required. 

• Must be able to lift 50lbs.  

Working Conditions

This position works on campus in Cambridge MA. Must be available during HLS peak times such as: holiday breaks, residence hall move-in/move-out dates, and the start of classes each semester. This position is designated with Critical/Essential Status for Harvard Law School (HLS), on-call 24/7/365, and expected to report to campus when needed during emergency situations and severe weather. 

Additional Information

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources.

Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School  is a place where you can thrive. 

Department Office Location

USA - MA - Cambridge

Job Code

329057 Facilities & Oper Manager

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Criminal, Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.