Facilities Area Manager

Illinois Institute of Technology, United States

Updated: 2 days ago
Location: West Chicago, ILLINOIS
Job Type: FullTime
Deadline: ;

Position Details
Position Information


Position Title Facilities Area Manager
Requisition # S01204P
FLSA Exempt
Location IIT-Mies Campus (MC), 10 West 35th St., Chicago
Department Facilities Maintenance (Union)
GENERAL DESCRIPTION
In 1890, when advanced education was often reserved for
society’s elite, Chicago minister Frank Wakely Gunsaulus
delivered what came to be known as the “Million Dollar
Sermon.” Gunsaulus said that with a million dollars he could
build a school where students of all backgrounds could
prepare for meaningful roles in a changing industrial society.
It is from this speech that Illinois Tech was founded, and
strives to live up to these values every day, offering
distinctive and relevant education in an environment of
scientific, technological, and professional knowledge
creation and innovation. While providing opportunities to
students of all backgrounds and bettering our local
community.
Join the global university community at Illinois Tech, which
has the best views of Chicago and is right down the street
from the Sox Stadium. As an employee you have access to
the outstanding Illinois Tech facilities, onsite gyms,
university dining options, and can even take classes for free
through tuition remission either with Illinois Tech or one of its
partner universities. All while having a meaningful impact on
our community and Chicago as a whole.
Illinois Tech has an exciting new opportunity to join the
Facilities team as the Facilities Area Manager.
The Facilities Department’s mission is to provide an
environment that is safe and cost effective while conducting
its affairs with professionalism in a customer focused
manner creating an atmosphere that is consistent with the
University mission. These services are essential to
operating the University. They must be acquired and
delivered with cost, timeliness and efficiency in mind. Works
with an internal team of Project Managers, Architects,
Facilities Maintenance & Operations Managers, Energy &
Utilities Managers. Works with a variety of external
consultants, architects, engineers, and construction
contractors. Manage and coordinate university preventative, building maintenance, and repairs for all facilities equipment and systems on the campus. Uses preventative maintenance computerized software to track the status of various programs. Supervise the unionized labor force. Provide emergency response coordination for facilities on a regular and on call basis.
COMMUNICATIONS
Communicates in a highly professional manner with IL Tech administration, faculty, staff, students, external service providers, community members, and others in a variety of matters as assigned by the Associate Vice President for Facilities. Uses tact and diplomacy to manage professional relationships with key constituencies. Utilizes the HawkWorks Integrated Workplace Management System for work management communication. Communication with external contractors and vendors will be frequent and will be accomplished verbally, electronically and in writing.
CUSTOMER SERVICE
This position will have significant interaction with internal customers within the buildings. The performance measurements will be within the areas of cycle time, quality and customer service. Customer relationships will be cultivated utilizing a problem solving approach. In addition, communication will occur frequently with vendors, contractors, and other IIT internal staff. Promotes a culture of diversity, equity, and inclusion.
Special Schedule Requirements
Must be available for campus wide afterhours emergency response and on-call duty.
EEOC Statement
Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.

Qualifications


Education & Experience
Stationary Engineer Certificate or Associates Degree in HVAC preferred. Bachelor’s degree in Mechanical Engineering, Industrial Technology & Management or related field, is a plus, or an equivalent combination of education and experience. 5 years of experience in infrastructure maintenance with at least three years as a leader in developing training programs, writing policies and procedures, managing service agreements, etc. preferred. Supervisory or management experience of union and non-union employees; ability to delegate and foster team development through education, training and mentoring. Experience working in a team environment. Experience in project management in a project supervisory role. Demonstrated education and experience in working with specialized, complex equipment and building systems. Prior experience working in housing, laboratory, or hospital environments is preferred.
Knowledge & Skills
Graphic skills, ability to read and interpret building and infrastructure design plans, good computer literacy with the ability to learn new software including drawing, data base, and work processing programs. Requires advanced technical knowledge of HVAC, controls, plumbing, electrical and general building equipment and systems. Strong orientation toward Customer Service, communication, quality, cycle time and metrics. Knowledge of hospital, research or government settings with stringent technical environmental control requirements. Knowledge and skills in the development of rigorous, specific and detailed documentation of equipment maintenance schedules. Knowledge and skills in the development of a comprehensive preventative maintenance program. Demonstrated understanding and proficiency in problem solving and development of solutions in a complex work environment. Understanding of the importance of documentation and the accuracy required for a positive impact on financial and research outcomes.
SUPERVISION & BUDGET AUTHORITY
Direct supervision of up to 15 union and non-union employees. Works with team of managers to provide supervision and support to 45 workforce employees. Coordinate, assign work, oversee and inspect work. Provides oversight to several Trainee employees. Advise, mentor, develop and discipline employees.
Provides support for budget considerations through optimization of staff resources. The budget is managed at the AVP for Facilities.
Physical Environment and Requirements
Work Environment:
40% Normal office environment
30% Mechanical Spaces
20% Outdoor Environment
10% Laboratory Environment (which may require special safety equipment and training for entry)
Activity:
40% Sitting and working at desk/computer station
40% Walking level, up and down stairs, and climbing ladders
20% walking on building rooftops and other exterior surfaces

Certifications and Licenses


List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.
City of Chicago Stationary Engineer, license; preferred
Universal Refrigeration Certification; preferred.
Current valid driver’s license required.
LEED Accredited Professional or Green Associate; preferred certification

Key Responsibilities


Key Responsibility
Direct supervision of Facilities Department union and non-union employees. Schedule/assign work, establish standards for work production, oversee and inspect work. Advise, mentor, develop and discipline employees. Leads the effort to provide a consistent campus-wide approach to work control and labor management by meeting the operational needs of the Facilities Operations & Management department and the University. Develops a campus-wide talent pool to address the needs of the buildings and systems. Identifies and formally addresses unsatisfactory behavior with consistency. Implements and documents progressive discipline. Interprets and applies the provisions of the collective bargaining agreement. Oversees the field portion of the Trainee program and other education programs. Promotes a culture of safety and oversees the performance of safe work practices in the field. Develops partnerships with Human Resources and the General Counsel offices.
Percentage Of Time 20
Key Responsibility
Proactively identify areas in need of service or repair, make decisions regarding the required resources based on staff availability, cost and customer requirements. Streamline the maintenance and repair process utilizing internal resources. Utilizes the HawkWorks system as a central location for information. Makes data driven decision on maintenance, repair, and replacement options.
Percentage Of Time 20
Key Responsibility
Identify customer needs, develop and deliver the best-in-class service within budget, while utilizing Facilities Operations & Maintenance in-house staff. Build and maintain strong customer relations and provide timely updates and feedback.
Percentage Of Time 20
Key Responsibility
Report writing, documentation of methods, record keeping, developing policies and procedures, providing customers with service and maintenance records with the level of customer required detail. Utilize HawkWorks IWMS to support operations and service compliance. Develop and implement predictive and preventive maintenance procedures.
Percentage Of Time 15
Key Responsibility
Contribute to the development of RFP’s. Confer with subject matter experts including facilities staff, customers, consultants and vendors to confirm scope of work for maintenance projects. Oversee projects from start to finish. Provides the technical contributions for the master order service and task order contracts. Evaluates bidders for compliance with RFP provisions and helps make selection decisions to provide the best value for the university.
Percentage Of Time 15
Key Responsibility
Participates and contributes to team building, maintains communication between all areas of the facilities department and other IIT departments. Participates as required in customer, contractor, departmental and university wide meetings, to represent the department. Performs other duties as assigned. Develops the Lead Building Engineer role as the bridge between the field operation and the office.
Percentage Of Time 10

Posting Information


Work Hours
Monday – Friday, 8:30 a.m.-5:00 p.m.
Position Category Full Time
Posting Date 07/26/2023
Closing Date
Posted Until Filled Yes
Quicklink for Posting https://iit7.peopleadmin.com/postings/9742

Similar Positions