Registered Nurse (Experienced) - Duke University Hospital - Peds Medicine & Rehab Nurse Navigator

Work Performed (but not limited to)

• Triage calls resolving problems within scope; gather relevant information and coordinate follow-up with providers to develop plan and convey plan back to patients.  Document communication in Maestro care and help manage MyChart messages as appropriate. 
• Assisting with medication refills, referral management, completion of needed forms (DME, school, DMV), etc.
• Assist in coordinating diagnostic testing and outpatient appointments here at Duke or at  outside facilities
• Patient and family education on plan of care for procedures, therapies, and equipment
• Assist social work on transitional care for patients moving to adult based care

 
Work Schedule:

Full Time: Hours may vary, but will typically fall within a standard Monday-Friday, 8am-5pm schedule.

What you will do:

As a Nurse Navigator in Duke University Health System, you will plan and provide professional nursing care for patients in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.

• Will attend clinic as needed to provide clinic coordination and patient education
• Patient care coordination will be done in an office setting on non-clinic days
• Triage calls resolving problems within scope; gather relevant information and coordinate follow-up with providers to develop plan and convey plan back to patients.  Document communication in Maestro care and manage in-basket messages regarding care. 
• Patient care coordination involves infusion management, assisting with refills, entering labs/studies needed during appointments, triage patient phone calls, coordinating various appointments/studies, obtaining prior authorizations for medications, assisting with various medical/school forms, etc.
• Coordinate new patient appointments assuring all necessary medical records have been obtained from outside facilities
• Coordinate diagnostic testing and outpatient appointments here at Duke, or at an outside facilities

What you can expect:

• Multitask in myriad ways – document assessments, plan of care, interventions, evaluation and re-evaluation of patient status, access nursing needs of acute and chronically ill patients, independently seek out resources and work collaboratively. Educate patients and families in accordance with the nursing plan of care. Relationship management with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.

What we will provide:

• Opportunities for a Lifetime. Duke University Health System is committed to providing robust learning and development from Office of Continuing Education.
• Clinical Ladder Advancement
• Tuition Assistance
• Relocation Grant
• Employee Referral Program
• Nursing Specialty Certification Bonus 
• Performance Increases
• Comprehensive Benefits: Medical, Dental, Vision, Employee Pension plan and much more.

What you will need:

• Graduation from an accredited Bachelor’s Degree in Nursing (or higher) OR Associate's Degree in Nursing OR Nursing Diploma program.

***All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within five years of their start date.

Licensure and Certification Required:

• Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.

• BLS Certification required
• PALS (Preferred)

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.