About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s leading cancer centers that develops and institutes standards of care for cancer treatment.
This position provides executive-level strategic support, advice, thought partnership and consultation to the President of Strategy and Business Ventures. The person selected for this role is responsible for cross-functional organization, partnership, and overall budgetary management of all business units reporting to the executive, to include City of Hope's strategy, growth, innovation, business development, product commercialization, payer strategies and Center for International Medicine.
The position performs necessary strategic analysis to define and frame complex enterprise-wide business issues and recommends/develops proposed solutions/recommendations to support appropriate executive-level decision-making. It organizes and leads strategic projects, with a focus on defining business requirements, developing an appropriate business plan, identifying project risks and appropriate mitigations, defining costs/budgets and return on investment analysis, identifying and escalating issues, developing detailed project/action plans, and for defining content to be disseminated across the COH enterprise. Oversees consultant/contractor personnel as necessary who are assigned to strategic projects and serves as the key COH contact/liaison to these external firms. It also researches key market trends, business issues, directs the collecting and analyzing of quantitative and qualitative data, synthesizes analyses, identifies key findings and is responsible for presenting the conclusions at an executive level such that the final product can be utilized in executive team and board of director meetings and with external audiences. This role requires very strong executive-level presentation preparation and writing skills. The position works closely with executive-level leadership and key stakeholders across the COH enterprise including CEO staff, key physician leaders, and other key COH executives. This role also frequently interfaces and actively engages with executives within external companies on behalf of the President to appropriately advance COH’s business strategies.
Key Responsibilities include:
Oversee and facilitate the Office of the President of Strategy and Business Ventures
Responsible for the cross-functional coordination and budgetary management of all business units reporting to the President.
Monitors team assignments and ongoing work to ensure timely and appropriate action.
Leads and develops business planning associated with strategic initiatives as assigned by the President of Strategy and Business Ventures
Executive-level liaison with external companies as required in support of COH’s strategic initiatives
Collaborates with the Executive Assistant within the Strategy Office.
Advises and contributes in structuring identified and unidentified issues for resolution.
Recommend courses of action related to identified issues.
Manages all status reports associated with the Strategic Priority Initiative’s (SPI’s) rolling to the President of Strategy and Business Ventures.
Handles the creation of board decks across the Office for all committees and boards.
Information and Communication Management
Acts as primary communication liaison between the office of the President, his/her direct reports, internal partners and external parties as appropriate.
Promotes the timely flow of information to and from the President.
Develops appropriate executive-level content necessary for President to present at external conferences/meetings.
Manages work of outside consultants when needed in support of strategic initiatives. This oversight includes development of consultant/contractor SOWs, contract negotiation and development, and performing necessary performance management to ensure project success within defined cost parameters.
Prepares and delivers reports with analysis, recommendations and action plans
Researches, organizes and summarizes data for special projects. Analyzes data for trends or conclusions and presents results and recommendations with subsequent action plans as necessary.
Actively participates in business planning and ROI analysis for strategic projects.
Supports leadership within the Office of the President on the implementation of key institutional strategic projects and programs
Leads and makes recommendations related to special projects on behalf of the President’s projects and programs.
Defines objective, scope, internal requirements, key steps and timing.
Plans, designs, develops, schedules and organizes people/resources (internal and external) to meet project objectives based on proposed activities and timelines.
Monitors and communicates the progress of work performed across all levels within the enterprise.
Works with key internal/external stakeholders.
Prepares executive-level status reports on project plans, progress and results of activities.
Leads implementation, as assigned
Process development and implementation
Designs and develops systems, processes, and communications to enable senior and executive management to meet the mission and strategic priorities of the enterprise.
Basic education, experience and skills required for consideration:
Bachelor’s Degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field.
Minimum of 8 years of experience in healthcare administration, health care consulting, or a combination of these experiences in health care or a related field, preferably in a highly complex, matrixed organization such as an academic medical center, medical school teaching hospital or research university. Additional advanced education may substitute for minimum experience requirements.
Proficient in team building, conflict resolution, group interaction, project management, and cost-effective project and budget management
Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives
Demonstrated ability to lead professionals and manage others through influence and collaboration
Ability to work cooperatively and strategically in a team environment with all levels of professional, technical and administrative staff and to integrate resources on a timely and organized basis
Excellent skills in complex analytic problem solving, project management, change management, and group process
Must exhibit efficiency, collaboration, candor, openness, and results orientation
Excellent writing and communication skills
Sound management skills, ability to think strategically while balancing several complex agendas
Ability to work effectively through influence.
Basic education, experience and skills preferred for consideration:
Master’s in Business Administration, Hospital Administration or Public Health, or J.D.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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