Event Services Assistant (Hybrid)

Updated: 12 days ago
Location: Charlotte, NORTH CAROLINA
Job Type: FullTime
Deadline: 10 Jun 2024

Position Information
General Information


Position Number STMP15
Working Title Event Services Assistant (Hybrid)
Division Athletics
Department Athletics (Adm)
Work Unit Student Activity Ctr and Venue Mgmt
Work Location Student Activity Center
Vacancy Open To All Candidates
Position Designation Non-Student Temporary
Employment Type Temporary - Full-time
Hours per week 40
Work Schedule
Monday – Friday 8am-5pm
The incumbent in this position is required to have a regularly flexible schedule to accommodate events schedule, including nights and weekends. Occasional holiday work required.
This position is designated as mandatory staff during adverse weather or emergency events and, when contacted to report to work, the employee is expected to reach the campus as quickly as possible using normal precautions as dictated by adverse weather conditions.
Pay Rate $14.00 per hour
Minimum Experience/Education
Recent college graduates or graduate school level with a study emphasis in Sport Management, Public Facility Management, Event Management, or a related field.
Departmental Preferred Experience, Skills, Training/Education:
* Master’s degree preferred.
* Experience working in Athletics, Event Management, Facility/Venue Management
* Strong background in customer service, safety, and security.
* Knowledge of Microsoft Applications including Word, Excel.
* Well organized with the ability to prioritize and handle multiple assignments.
* Ability to work independently in a fast-paced environment.
* Excellent written and verbal communication skills.
* Strong organizational skills.
* Detail-oriented.
Duties and Responsibilities
Position will serve as a hybrid position serving all athletic facilities including Halton Arena, Jerry Richardson Stadium, Robert & Mariam Hayes Stadium, Sue M. Daughtridge Stadium, Irwin Belk Track and Field Center, Halton-Wagner Tennis Complex and Transamerica Field.
Event Management: Assist with all athletic event operations, as well as outside events held in athletic venues. This position will serve as the dedicated Game Manager for Men’s and Women’s Tennis, as well as a to be determined off-season sport (spring soccer, fall softball, etc.). This position also serves as the first assistant for any needs the Barnhardt Student Activity Center staff may have for hosted events including commencements and graduations, concerts, meetings, student focused events, blood drives, fairs/festivals, and a variety of other special and rental events. Event coverage will include but is not limited to: Event opening and closing responsibilities, assisting event personnel with various functions, and troubleshooting/problem-solving during events as required.
Student Staff Lead: This Position will serve as the athletics student staff liaison. Working closely with the Guest Services Manager to assure all athletic events and outside rentals are properly staffed with student workers.
Administration & Projects: This position will work closely with the Director of Athletic Projects and Administration to start, track, and close projects around all athletic facilities including branding and maintenance. This position with work with the department Business Coordinator and Administrative Assistant to streamline all department operations including assist with administrative functions of the Facility Services Department, including budgeting, invoicing, cost control, equipment inventory, preventive maintenance, record controls, safety reports, event follow-up, and payroll functions.
Will also assist with game day operations and events for various other athletics venues including Jerry Richardson Stadium, Robert & Mariam Hayes Stadium, Sue M. Daughtridge Stadium, Irwin Belk Track and Field Center, Halton-Wagner Tennis Complex and Transamerica Field.
Event coverage will include but not limited to; event opening and closing responsibilities, assisting event personnel with various functions, and troubleshooting/problem-solving during events as required.
Other Work/Responsibilities
Grounds: assist with the daily use and preventative maintenance of the athletic fields and facilities. Assist with game day setup, event setup, and operations for athletic facilities and events.
Technical Services: assist with administrative and daily technical support functions of the department, including sound systems, lighting, and audiovisual equipment, video presentation.
Building Services: Assist with administrative and daily supervision for the building services staff for the primary building cleaning as well as the set-up and equipment needs of the events for the facility. Assist with event setup, equipment, and operations for athletic facilities and events.
Maintenance Services: To assist and learn while working with our maintenance mechanics, to gain an understanding of how facility mechanical and facility systems work. Assist with our preventative maintenance programs as well as our safety inspections.
Event Assistants also assist with any special project(s) related to the management of athletics and public assembly facilities.
Necessary Licenses or Certifications
Proposed Hire Date 07/22/2024
Expected Length of Assignment 10 months
Posting Open Date 04/03/2024
Posting Close Date 06/10/2024
Special Notes to Applicants
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan

  • Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
  • Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance



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