Event Operations Manager

Stanford Graduate School of Business

Residing in Silicon Valley, the heart of innovation, Stanford GSB has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, push the boundaries of knowledge with faculty research, and offer a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We strive to change lives, change organizations, and change the world.

The Event Operations team within the Facilities & Hospitality department of Stanford GSB seeks an experienced and highly skilled Event Operations Manager to lead and manage event teams charged with producing high-quality events. Serve as project leader on complex, large-scale events, including responsibility for financial management. Provide training and guidance to colleagues. Work closely in partnership with multiple Stanford GSB departments and event owners to schedule, plan and execute events, such as seminars, conferences, executive programs, reunions, and other university related events. This position takes a leadership role in providing direction, training, and guidance and managing a portfolio of events and programs working with a diverse constituency of staff, faculty and students to schedule and produce logistically precise events.

If you are an experienced schedule and event manager with outstanding event planning expertise and exceptional scheduling and venue management skills, ready to take-on new challenges in higher education, this is a position for you.

The GSB campus properties include the Knight Management Center and GSB Residences on 19.5 acres with nearly 700K sq.ft. of buildings that support academic and administrative functions, student and executive residential experiences and food service programs. The Schwab Residential Center is a 24-hour, 7-day/week residence, conference center.

Your primary responsibilities include:

• Serve as project lead of multiple activities, scope out project tasks/team assignments and guide team to create work plans and schedules, monitor progress, and meet milestones.
• Oversee the management of scheduling and event teams to produce quality, multi-faceted events and productions. Provide guidance and policy interpretation.
• Oversee scheduling strategy and logistics. Resolve scheduling conflicts and optimize venue reservations.
• Schedule programs and events into appropriate GSB venues and recommend alternative non-GSB venues. Manage and monitor venue/space usage.
• Operate as account manager on deliverables, program metrics, and status reports for the scheduling and event environment in the EMS software.
• Work cross-departmentally to prepare and manage complex event budget for the GSB Graduation. Work with event owners to manage and/or assist with their program budgets.
• Establish and maintain relationships with internal and external GSB and university partners. Act as department representative at cross-departmental project meetings.
• Hire and oversee Schedule and Event Coordinator, Conference and Event Manager and other support staff, students and contingent staff.

To be successful in this position, you will bring:

• Bachelor’s degree and five years of relevant experience or combination of education and relevant experience.
• Superior project and event management skills.
• Ability to manage a diverse team of staff and contingent labor, holding them to deadlines and the highest quality output.
• Demonstrated experience with financial management of complex event budgets requiring excellent analytical skills.
• Extreme attention to detail and deadlines; ability to prioritize and manage complex workflows.
• Excellent communication, time management, and customer service skills. Must be well organized and detailed oriented.
• Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
• Demonstrated high level of confidence in making strategic decisions, good judgment, and innovative and creative problem-solving skills.
• Exceptional hospitality skills with the ability to cultivate partnerships.
• Ability to interact and successfully collaborate with a broad spectrum of contributing groups and customers.
• Knowledge of Microsoft Office suite and knowledge of cloud applications such as Google suite. Willingness to learn department reservation system and other applications.
  

In addition, our preferred requirements include:

• Experience with venue management and scheduling.

* The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Why Stanford is for You

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

• Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or leader discuss global issues.
• A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
• A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.
• Discovery and fun. Visit campus gardens, trails, and museums.
• Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!
  

We pride ourselves in being a culture that encourages and empowers you.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application.