Evening Building Operations Manager - 130474

Why work at BYU?

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the  university's mission : "To assist individuals in their quest for perfection and eternal life ."

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth - all situated within a beautiful and historic campus, make it hard to imagine a more inspiring place to work.

Job Summary

This position is responsible for managing the day-to-day operations of the assigned buildings and providing support for all area related events.  This includes instructing and working with all employees while performing all building-operation functions and all event setups that are scheduled in the buildings. This position is responsible for the training of employees on proper safety protocols and use of equipment and chemicals established for the needs of the area. Responsibilities include recruiting, hiring, training, mentoring, accountability, safety, cleanliness, customer service and following directions from upper management, and other reasonable responsibilities that may be assigned.

These 2 open positions are for a Building Operations Manager in the Hinckley Center with a shift of 3:00pm - 11:30pm Monday-Friday as well as a Building Operations Manager in the Benson Building with a shift of 1:30pm-10:00pm Monday-Friday. 

Essential Functions

1.     Operations and Building Operation Standards

a.     Provide leadership, training, and job oversight to all employees.

b.     Manage the cleanliness of assigned buildings by working with ¾-time, part-time employees, and student employees.

c.      Mentor, teach, train, motivate, counsel, and hold accountable ¾-time and part-time employees.  Provide guidance and training on chemical and equipment use through proper cleaning techniques.

d.     Ensure that events scheduled in the buildings have proper set-ups, clean ups, take-downs, and communication.

e.     Provide and ensure all communication between employees and patrons is accurate and in a timely manner.

f.      Verify that each building has proper inventory levels of chemicals and supplies.  Ensure equipment is well maintained.

g.     Responsible to work within assigned labor budget of $300,000+.

h.     Accountable for building keys, openings/lockups, and reporting of security/safety issues.

i.       Responsible for caring and maintaining $100,000+ of equipment/supplies and ensuring it remains in good working order.

j.       Ensure that building walkways and entries are cleared of snow/ice and that all exterior/grounds related issues are communicated.

k.      Work with employees and building occupants to follow BYU¿s sustainability program.

l.       Lead a team of 10-150 student employees.

m.    Manage the operations of 100,000-750,000sq.ft. of building space.

2.     Administration, Communication, and Customer Relations

a.     Perform daily cleanliness inspections of buildings.

b.     Determine needs and submit work orders for the buildings such as painting, electrical, heating, air conditioning, plumbing etc. and follow up to ensure that issues are addressed in a timely manner.

c.      Keep in contact with patrons of the buildings to determine customer satisfaction and take care of any concerns.

d.     Make assignments to part-time employees as needed to address any issues that arise.

e.     Identify and report any safety needs the staff is unable to correct with staff resources.

f.      On-call 24/7 and occasionally work outside of the normal scheduled shift.

3.     Leadership Support

a.     Provide opportunities for the professional development of students and non-student employees.

b.     Guide the development of student and non-student employees by working alongside them to teach, train, and mentor.

c.      Communicate, encourage, and hold accountable all student and non-student employees regarding their job responsibilities.

d.     Ensure that BYU dress and grooming standards are being practiced.

e.     Provide administrative support by maintaining complete and accurate records as assigned.

f.      Responsible for the scheduling of student and non-student employees.

g.     Conduct employee evaluations and raise reviews.

h.     Responsible to support department recruiting initiatives for attracting and hiring student employees for your building.

i.       Show respect and courtesy, under all circumstances.  Create an atmosphere of belonging for all.

j.       This is not an office job.  It is expected that almost all of your time will be walking the building, working with/alongside student employees, training, communicating, etc.

k.      Ensure that you are always professional in your communications and action.

4.     Seek Personal and Professional Development

a.     Attend seminars, workshops and conferences when appropriate to improve job and leadership skills.

b.     Engage in personal study of administrative and skill development materials.

c.      Become trained on requirements under the direction of assigned leader, provided through HR

d.     Participate in training related to required job skills

e.     Perform other job-related duties as assigned

Education/Experience

 Minimum education/experience required:  

·      One year of professional experience in building operations (or similar industry) or managerial/supervisory experience.

     Preferred:

·      Bachelor's degree

·      3 years Building Operations experience

·      1 year supervisory experience

     Preferred skills, abilities, knowledge, licenses, certifications:

a.     Must have a thorough knowledge of Building Operations equipment and its use and application to specific cleaning needs.

b.     Must be competent and knowledgeable in all aspects of cleaning and must be able to teach and train part-time employees in all facets of their jobs such as:

                             i.        Developing good work habits, public relations and Building Operations services.

                             ii.        Knowledge of various methods of carpet and floor care including wood, terrazzo, tile, concrete, different carpet types and stain removal.

                            iii.        Specific chemical use and hazards for proper cleaning applications.

                            iv.        Key authorization, lockbox use and responsibility.

                            v.        Alarms; emergency procedures and building evaluations.

                            vi.        Work inspections, dependability, thoroughness, etc.

                           vii.        Public safety.

                          viii.        Restroom sanitation.

                            ix.        Church, academic, social and athletic set-up and removal of equipment and furniture.

                            x.        Trash removal, dusting, snow removal, glass cleaning, and other routine Building Operations duties.

                            xi.        Security - lock up.

c.      Knowledgeable in basics of computer skills and necessary paperwork such as timecards, logbooks, inventories, supply orders, Supervisor Incident reports, hazcom training sheet and inspections.

What we offer in return:

This position comes with fantastic benefits , including:

·         401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)

·         Generous vacation and sick time, plus 13 paid holidays

·         Employee assistance program, available to the employee and all members of their household

·         Tuition benefits for employees and eligible family members

·         Access to athletic facilities

·         Excellent medical/dental benefits

·         Short/long term disability benefits

·         Paid parental and maternity leave

·         Wellness program

·         Free on-campus parking

·         Free UTA passes for employee, spouse, and qualified dependents

·         Discounts at the BYU Store and for many events at BYU

Employee Class: Staff (Full-Time)
Work Location: Provo Campus
Environment: Frequent exposure to unfavorable conditions such as all-weather, or working in cramped, very dirty, or unpleasant quarters
Physical Exam Required: Y
Physical Exam Details: Noise from leaf blower Work outside in winter shoveling snow Work in wet conditions cleaning restrooms Vacuuming, running floor machines, buffers Genie lift Exposure to cleaning chemicals Lifting tables, chairs, riser stairs Climbing ladders for cleaning, changing light bulbs, etc. Moving offices and other furniture for cleaning purposes High and low work- stretching. Reaching, pushing, pulling etc. Stripping, waxing, mopping, carpet cleaning and other physical activities associated with cleaning
Desired Start Date: As soon as possible
Job Close Date: April 1, 2024
Pay Level: 49
Approximate Starting Salary: $44,500 - $58,000
Documents Required at time of Application:
Required: Resume
Optional: Cover Letter, Letter of Recommendation 1
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!