Evaluation Systems Analyst

Details

Posted: 20-Jan-24

Location: San Diego, California

Type: Full-time

Salary: Open

Categories:

Information Technology
Staff/Administrative

Internal Number: 4949182

Evaluation Systems Analyst
Req No: 2024-16656
Category:
Type: Full-Time Contract
Salary: $5,375-$5,750
Close Date:
Overview

• This position is open until filled with an initial application review to take place after February 9, 2023.
• The salary range for this position is $5,375 - $5,750 per month depending upon qualifications and internal equities and is non-negotiable.

FUNCTION OF THE UNIT
Academy for Professional Excellence , a project of San Diego State University School of Social Work , was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services integrate culturally responsive and recovery-oriented practices into our daily work to promote healing and healthy relationships. Providing around 70,000 learning experiences to health and human service professionals annually, the Academy provides a variety of workforce development solutions in Southern California and beyond. With five programs, three divisions and over 100 staff, the Academy's mission is to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities.
When you join the Academy team you can expect to contribute to an inclusive and innovative environment where the sharing of ideas, perspectives, and experiences is welcomed and encouraged. In applying for a position at the Academy, we invite you to consider our Core Values and our commitment to Diversity, Equity, and Inclusion .
The Academy is committed to the recruitment of individuals who represent the full diversity of our community. We recognize that experience and skills related to the position may have been acquired via life experiences, work, and/or education and training. We are interested in learning more about your unique experiences and how they might contribute to our mission. We invest in people to create an innovative work environment that promotes well-being and a culture that builds on and fosters the strengths of its staff and their intersectional identities.
The Academy Evaluation Services Team provides evaluation support to all Academy programs, including assistance in developing logic models and defining expected outcomes of training and Academy services. In conjunction with Academy programs, they develop evaluation plans, design evaluation tools and electronic data collection systems, analyze data, write reports, and provide feedback to both Academy programs and Academy stakeholders. They also assist programs in using evaluation results to enhance training and services.
Responsibilities
PURPOSE OF THE POSITION
Under the general direction of the Evaluation Systems Supervisor, the Evaluation Systems Analyst is responsible for assisting with evaluation projects, data systems, data analysis, data quality assurance, and reporting for the Academy for Professional Excellence. This position is responsible for supporting Academy programs in meeting their evaluation needs, including participating in the development, revision, and implementation of evaluation procedures, development and maintenance of internal and external data systems, analysis of evaluation data, and production of evaluation reports. The Evaluations Systems Analyst will maintain databases that house training and evaluation data; train support staff on evaluation and tracking procedures, and conduct and oversee data visualization, coordination of dashboards, and statistical analyses of evaluation data. This position is responsible for assisting in determining methods, techniques, systems, and materials required to meet training evaluation needs. This position is fully remote and works primarily from a home office with some travel to county offices required.
SPECIFIC DUTIES
This is a full-time position and is based on contract funding subject to annual renewal. The position is subject to intermittent overnight travel and work shifts outside of normal business hours including weekends and evenings.
Note: Some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, elder abuse, and/or issues and scenarios related to mental health, substance use, or racism.
EVALUATION SYSTEMS (60%)

• Responsible for advanced-level survey and dashboard creation, programming, distribution, and maintenance

• Assist the Evaluation Systems Supervisor with data dashboard coordination
• Manage and track requests for support via the Zoho ticketing system, including communication with internal evaluation team members/program staff and completion of evaluation requests
• Create new reporting templates and procedures and communicate changes to appropriate partners
• Maintain databases; gather, organize, analyze, provide reporting, and interpret data
• Train support staff on evaluation systems, technology, and procedures
• Oversee maintenance of data collection forms (feedback surveys, needs assessments, pre/post assessments, etc.)
• Participate in identifying new sources of data and methods to improve data collection, analysis, and reporting
• Assist with quality assurance activities, including the creation and maintenance of procedures, data checking, and data clean-ups for surveys and dashboards
• Attend and facilitate Zoom meetings
• Create and maintain data codebooks
• Provide evaluation technical assistance to Academy stakeholders
• Assist in making progress toward program goals, priorities, and major work schedules

DATA DASHBOARDS AND DATA/INFORMATION VISUALIZATIONS (30%)

• Lead data dashboard visualization activities throughout the year and produce data visualizations for annual reporting in alignment with evaluation team needs and Academy branding guidelines
• Ensure accurate data collection, transfer, archiving, maintenance, analysis, and communication across programs

OTHER DUTIES AS ASSIGNED (10%)

• Stay up to date on all information regarding evaluation processes, including resources, concerns, relationships with constituents, and county organizational culture
• Establish and maintain a positive teamwork environment
• Miscellaneous ad hoc evaluation and reporting requests
• Perform other duties as assigned which are in the best interests of the Academy for Professional Excellence
• Travel to off-site locations for Academy and Program meetings (primarily in Riverside and San Diego).

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Ability to work in a team setting & relate well to others within the Academy for Professional Excellence environment
• Ability to interact effectively with co-workers, partners, and professionals
• Ability to understand and follow posted work rules and procedures
• Ability to display motivation and strong interpersonal skills
• Ability to display organization and meet deadlines
• Ability to display good judgment and common sense
• Ability to demonstrate a high level of cross-cultural sensitivity
• Fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation
• Ability to understand, interpret, and communicate procedures, policies, information, and instructions
• Detail-oriented
• Basic foundation of knowledge and skills in technical information systems and application program packages
• Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods
• Basic understanding of networks, data communication, and multimedia systems
• Knowledge of trauma-informed and recovery-oriented principles
• Ability to foster a relationship that reflects our vision of diversity, equity, and inclusion
• Fluency in using standard office software packages for report preparation, presentation designs, and other work products as needed, including Microsoft Word, Excel, and PowerPoint
• Knowledge of Qualtrics survey and dashboard systems
• Previous experience using SPSS
• Previous experience working with Learning Management Systems and Training Management Systems

Qualifications
MINIMUM EDUCATION

• Equivalent to a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
  

MINIMUM EXPERIENCE

• 5-years of progressively responsible experience performing varied or specialized administrative and analytical duties and/or service as a program administrator.

PREFERRED QUALIFICATIONS

• Previous experience conducting program evaluations for health and human service programs.

ADDITIONAL APPLICANT INFORMATION

• Candidate must reside in California or live in a commutable distance from SDSU at time of hire.
• Job offer is contingent upon satisfactory clearance based on Background Check results (including a criminal record check).
• San Diego State University Research Foundation is an EEO/AA/Disability/Vets/Title IX Employer.

To apply, visit https://careers-sdsurf.icims.com/jobs/16656/evaluation-systems-analyst/job?in_iframe=1
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About San Diego State University
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.
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