Epic Solutions Architect 2 - Patient Access

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The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for an Epic Solutions Architect 2, Patient Access. The Epic Solutions Architect 2 is responsible for the independent design, development, and deployment of clinical applications and technologies. The architect defines system solutions based on user/client needs, cost, and required integration with existing applications, systems, or platforms. This employee also researches, identifies, selects, and tests technology products required for solution delivery. Establishes, implements, and documents the technology integration or migration strategies. The position requires staying on top of industry trends and new technologies in the industry and operations supported. The employee must have the ability to proactively identify needs within the organization and, using expert technical and industry knowledge, design and build new solutions in support of organizational goals.                                                                                           

• Engineer new workflows or optimize existing business processes that supersede existing standards set in place internally or by vendors utilizing expert knowledge crossing multiple clinical applications and operational areas.

• Leads Projects associated with application implementation and execution of high complexity and larger impact. Applies project management methodology and utilizes standard project management for software in development and maintenance of project plans.

• Keeps abreast of industry information and trends related to information technology systems, attends and participates in continuing professional education courses and programs.

• Functions as an independent project lead or provides oversight for project manager and/or business analyst on assigned projects and recognize/ minimize business value lost during project/program execution.

• Performs proactive analysis on current systems and technology in order to recommend potential changes or enhancements that will assist in adhering to organization's strategic vision and improve operational workflows as well as patient and end user experience.

• Identify product and customization requirements to effectively address necessary product configuration, while working within project scope and timeline.

• Serves as mentor to senior analysts and is proficient and/or certified in numerous applications. 

• Expert level and comprehensive working knowledge and understanding of healthcare operational processes and job functions pertaining to assigned UHealth IT clinical applications and solutions.

• Provide support to the team in analyzing, resolving, and escalating complex integration problems encountered by the team during system implementations and upgrades.

• Expert knowledge of third-party partnerships, experienced with managing vendor relationships and contract negotiations.

• Able to implement projects that are ahead of industry/peer trends. Think out of the box and follow the marking curve to stay on the forefront of Healthcare technology. Design new solutions.

• Participates in new hire orientation by providing the clinical application support in the work area required for the job role.

• Actively collaborates with clinic leadership to develop or improve operational processes, polices, and procedures.

• Participates in all clinical operations meetings to assess user feedback, gather future requirements for modifications, and provide a status on competency, adoption, and utilization rates.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

• Facilitates knowledge transfer of the technology-enabled user workflows and best practice use of applications.

• Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:                                                                                                  

• Bachelor's degree from an accredited college or university in Computer Science, Mathematics, Statistics, or equivalent or a related field. Master's degree preferred.

• Epic Cadence/Prelude/Eligibility/Referrals – Certification required.

• Epic Other Access and Revenue Cycle Applications – Proficiency preferred.

• Minimum 3 years of experience engineering new and innovative software solutions to advance organizational and industry goals, including major systems development and implementation experience.

• Multiple years of experience mentoring and leading analyst, system engineering, and/or programming teams

• Familiar with state-of-the-art, industry-specific technology and solutions

• Ability to proactively identify needs within the organization and, using expert technical and industry knowledge, design and build new solutions in support of organizational goals.

• Demonstrated knowledge project management and change control.

• Expert knowledge of supported industry and operations

• Proficiency with Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.

• Knowledge of operational healthcare, hospital and/or ambulatory and inpatient workflows and medical terminology.

• Ability to communicate ideas and problem solutions.

• Ability to effectively work with people in other departments and/or outside of the enterprise.

• Excellent interpersonal skills

• Outstanding oral and written communication skills

• Knowledge of operational healthcare hospital and ambulatory workflows

• Knowledge medical terminology

• Proficiency in Microsoft Office programs

• Demonstrated knowledge of project management and control

• Works well independently or as part of a team

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H16