Epic Principal Trainer Specialist - Clinical Modules

Position Summary:

UTHealth Houston is looking for an Epic Principal Trainer who will specialize in training employees on clinical modules such as EpicCare and Ambulatory. You will be responsible for the ongoing design, development, testing, implementation, and support of training programs associated with, but not limited to, all assigned modules across the healthcare system. This employee creates and maintains course curriculum and supporting training collateral, including classroom and web-based content, the build of training data within the training environments, and executing the train-the-trainer program for credentialed trainers. It would be helpful to have some build experience, but this is not required.  

This role is largely remote but requires a candidate who either lives in or plans to live in the State of Texas. This is a full-time position and is eligible for all UTHealth Houston benefits. 

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ well-being is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts include entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Key Accountabilities:

Obtains and maintains expertise in the support and optimization of assigned Epic module(s).

Assesses educational needs of the individual, enterprise, and community as evidenced by

Identifying and improving training for both Go-Live and new-hire curricula. 

Determining specific training needs and priorities.

Prioritizing immediate and long-range needs and determining resource availability.

Plans and develops training curricula for respective application(s) as evidenced by:

Building, testing, and maintaining the application training environments.

Designing and developing teaching/training materials for presentations/training sessions according to professional and developmental learning needs.

Utilizing creativity, adaptability, and knowledge of available resources are key elements of instructional design.

Review Epic’s Training Wheels to gain an understanding of the required lesson plan matrix development.

Provides instruction in the application(s) of expertise in various educational offerings, e.g., workshops, core curriculum specialty blocks, general, and unit in-services.

Responds appropriately to desired and undesired behaviors in class, keeping department managers informed as deemed appropriate.

Coordinates plans with colleagues and peer trainers to avoid duplication and maximize the value of resources.

Analyzes data from feedback and participant evaluations for quality improvement monitoring and reporting as evidenced by:

Analyzing core curricula to ensure effectiveness and currency to meet best the needs of specialized application area(s).

Evaluating program content and instruction, including effectiveness and appropriateness of both the educational process and its outcome.

Developing and administering tools to measure participant learning based on behavioral objectives of programs; evaluating areas of learning.

Requesting and utilizing feedback from leadership and educational personnel to evaluate transfer of learning and participant reaction to programs.

Consults, presents to, and collaborates with project management, application specialists, department leadership, super users, and representatives to ensure information is current, standardized, and in alignment with end users’ needs and organizational initiatives.

Works with analysts and credentialed trainers to create a testing process during upgrades.

Works collaboratively with education departments and the Learning Management System to disseminate training for EHR content.

Plans and executes long-term vision for assigned application(s).

Performs other duties as assigned.

Certification/Skills:

• Superior communication skills, both oral and written, including specific skills such as presentation skills and the ability to communicate complex subjects to non-technical groups.
• Superior customer relations skills, including leading/participating in group sessions and reaching consensus. Presentation and facilitation experience are a must with large and small groups.
• Ability to plan and manage projects of various sizes, including tasks, dependencies, team members, other resources, and timelines.
• Experience as principal trainer performing instructional design, training delivery, application implementation(s), etc., as a healthcare provider employee or consultant to healthcare providers
• Expert in adult learning theory.
• Proficient in at least one eLearning development tool (e.g., Camtasia, Captivate, Storyline).
• Knowledge of e-learning storyboarding/scripting and e-learning technology.
• Prefer candidates with Epic Certifications in these clinical modules

Minimum Education:

A bachelor’s degree in computer science, business, or a related discipline, as well as equivalent years of related experience in health care or information technology, will be considered in lieu of an education requirement. 

Minimum Experience:

Two (2) years of experience in a healthcare-related field is required. Large scale health care systems planning and implementation experience on application software products preferred.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.