Enterprise Systems Engineer

University of Maryland, United States

Updated: about 2 years ago
Location: College Park, MARYLAND
Deadline: 26 Feb 2022

Posting Details
Position Number: 126007
Title: IT Engineer
Functional Title: Enterprise Systems Engineer
Category Status: 33-Exempt Regular
Applicant Search Category: Staff
University Authorized FTE: 100
Unit: VPR-Applied Research Lab for Intelligence & Security
Campus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks

Offers of employment are contingent on completion of a background check. A prior criminal conviction or convictions will not automatically disqualify a finalist from employment in the position.
Vaccine Protocol

The University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University System of Maryland (USM) recently announced that students, faculty, and staff on USM campuses this fall, including UMD, are required to be vaccinated against COVID. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at return.umd.edu and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for a medical or religious exemption will result in the offer of employment being rescinded.
Position Summary/Purpose of Position:
The Enterprise Systems Engineer will be responsible for providing high-level technical design, management, and troubleshooting expertise in support of the ARLIS mission critical IT infrastructure and related components, including 7 by 24 on-call engineering support when conditions warrant. The infrastructure includes all classified and unclassified administrative and research computational resources, servers, storage arrays/SANs, desktops, networks, telecommunications systems, cabling, and related software.  It also includes a new cloud-first infrastructure environment that will be compliant with DoD regulations on handling Controlled Unclassified Information (CUI). Some of the duties below involve implementation and operation of the infrastructure in highly sensitive and classified national security environments.
 
 
Roles and responsibilities will include, but not be limited to the following:
Perform as a Windows System Administrator for an enterprise network working in a hybrid environment migrating from on-prem infrastructure to a cloud first infrastructure environment
Manage and maintain secure, minimally-interrupted operations of Windows servers and workstations and cloud resources (Azure Virtual Desktop, Office365 apps, research virtual machines)
Install, harden, and patch Windows operating systems
Developing and documenting technical procedures
Partition disks, create logical volumes, create file systems, and mount file systems in both Windows and Linux environments
Read, modify, and create shell script and scripts in various other languages
Understand basic LDAP and DNS concepts and be able to query these services for information and troubleshoot issues in Windows and Linux environments
Provide design/planning support, configuration, testing/troubleshooting, and management for the desktops, servers and laboratory computing resources supporting the center’s research goals and administrative needs
Plan and manage small to medium size IT projects, incorporating user requirements, security, and industry/government best practices into the life-cycle plan
Manage and maintain virtualized infrastructure, VDI, and secure remote access, and related infrastructure
Learn new technologies on own and work effectively independently, while still coordinating actions as required
Interact with and successfully utilize boards-of-approval to maintain required security controls and configuration management
Perform technical research on Information Technology topics, as requested, and produce presentations and recommendations
 
Minimum Qualifications:
Education: 
Required:  Bachelor of Science Degree in Computer Science, Computer Engineering, Information Systems Engineering or Electrical Engineering OR Bachelor’s degree in any field and 3 years of directly relevant technical experience (in addition to the minimum experience requirements listed below); Master’s degree in CS, EE, MIS, or a related discipline preferred.
Currently valid Security+ CE, CASP, CISSP, or similar DOD 8570 security certification; otherwise willingness to complete such credentials within one year
 
Experience:
 - Minimum of 5 years’ experience in systems development and implementation, server installation and support, cloud systems deployment and support, and front-line technical support.
Knowledge, Skills, and Abilities:
 - Broad knowledge of computer (hardware & software) installation and operations; particularly cloud-based virtualized server environments. Basic knowledge of server deployment, operation, and troubleshooting in cloud and hybrid cloud environments.
 - In-depth knowledge of system (server and desktop) and storage virtualization, especially planning, design, implementation, and advanced troubleshooting of these infrastructures and environments.
 - Broad knowledge of systems management, vulnerability management, and patch management software, systems, and procedures – especially system administration, security (e.g. – Windows Security Hardening tools, Nessus, etc.), and common monitoring tools for Windows, Linux, VMware, and SAN environments. Knowledge of NIST, DISA, and DoD vulnerability assessment and remediation policies, including STIGs and IAVAs.
 - Knowledge of IP-based networking infrastructure, TCP/IP network stacks, and server/storage-related network configuration and troubleshooting.
 - Basic knowledge of server facilities operations and maintenance (power, UPS, air conditioning, rack layouts, etc.)
U.S. CITIZENSHIP REQUIRED *ABILITY TO OBTAIN AND HOLD A U.S. GOVERNMENT TS/SCI SECURITY CLEARANCE AND UNDERTAKE A GOVERNMENT POLYGRAPH IF REQUIRED *
Preferences:
Current certification in MS Office365 administration or similar strongly preferred.
CE (Computer Environment) certification strongly preferred.
- Very good oral and written skills including the ability to document and communicate technical information in an understandable manner; ability to communicate in a wide variety of environments and with personnel at all leadership levels and with varying levels of technology experience.
 - Ability to work independently with minimal direction as well as part of an interdisciplinary team.
 - Minimum 5 years’ experience in installation, operation, and troubleshooting Intel and AMD-based servers running Windows 2016/2019 and Linux on both virtualized and physical platforms..
 - At least two year experience implementing and operating high performance storage (both direct attached and networked), SANs, and backup systems/software.
 - Hands-on experience using hardening, auditing, and security tools for Windows and Linux-based systems to maintain compliance with government and university security directives.
 - Experience in installation, operation, and troubleshooting Intel-based servers running Linux, with a variety of system, application, DevOps, and network management packages.
 - Experience in the implementation and operation of mixed Windows/Unix-based computing environments (particularly authentication/IAM and systems management).
-Support to deploy, and operate cyber-physical test beds in support of complex sociotechnical system modeling and simulation efforts.
-Strong analytic skills.
Additional Certifications:
Additional Information:
Job Risks Not Applicable to This Position
Physical Demands
Ability to lift and install computers and networking equipment in a variety of environments including secure offices, computer labs, and IT closets; this may involve work under the facility raised floor and/or ceilings or other constrained environments.. Sitting or standing for long periods of time in a variety of environments while configuring, troubleshooting, and/or monitor systems and infrastructure. Some responsibilities (e.g. – incident response/spills) may involve high consequence decision making and operation under significant stress.
Posting Date: 01/19/2022
Closing Date: 02/26/2022
Open Until Filled No
Best Consideration Date 02/09/2022
Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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