Enrollment Services Specialist

Enrollment Services Specialist (Dunwoody)

University Registrar

Salary: Competitive salary of $42,000 with great benefits!

Dunwoody Campus

Schedule: Monday - Friday | 8:30 AM - 5:15 PM **Shift subject to change**

These are exciting times at the Registrar Department. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.

Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you!  We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team. 

The Registrar Department is seeking (1) Enrollment Services Specialist to join the already awesome team taking the Registrar Department to the next level of excellence!

WHAT MAKES The Registrar Department A GREAT PLACE?

·     A flexible work environment

·     Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

·     A knowledge-sharing organization that works collaboratively with diverse partners.

·     Professional development opportunity and mentorship

·     A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

In the Office of the Registrar, Enrollment & Registration [Dunwoody Campus], the primary responsibility of the Enrollment Services Specialist position is to answer questions regarding all aspects of enrollment, in particular about registration, academic and biographical records and issues related to on campus and online course enrollment. The staff person provides assistance completing necessary enrollment and academic processes up through graduation. Additionally, Enrollment Services Specialist will assist students when new student orientation occurs in preparation of the start of a semester.

• Provide cross-functional services in the area of enrollment services to include registration, academic and biographical records, and issues related to campus and online course enrollment from the start of their academic career up through graduation.
• Provide assistance with completing necessary processes and refer to appropriate resources on campus as necessary. 
• Provide excellent customer service within a high-volume Enrollment & Registration Services Center environment.

Minimum Hiring Qualifications:

• Bachelor's degree and two years of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications: 

• Preference will be given to candidates demonstrating a knowledge of Enrollment and Registration Services within a University setting.
• Must have a working knowledge of integrated student record data systems, such as Banner and Banner Workflow.
• Must have a collaborative, energetic, and resourceful work style.
• Excellent oral and written communication skills.
• Excellent organizational and interpersonal skills.
• Ability to multi-task; pay attention to detail; and exhibit excellent customer service skills.
• Experience with FERPA and laws governing financial aid.
• Minimum two years’ experience in an enrollment services environment or unit (i.e., admissions, registrar, student accounts, academic records, financial aid, etc.)

To be fully considered for this position, all candidates must submit the following at the time of submission: 

• A complete and accurate GSU application
• Resume (recommended)  

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