Endpoint Administrator 2, Digital Technology Solutions

Details

Posted: 28-Mar-24

Location: Cincinnati, Ohio

Salary: Open

Categories:

Other Staff/Administrative
Staff/Administrative

Internal Number: 95706-en_US

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country."

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.

Job Overview

This position will be primarily responsible for support and management of the college's Mac fleet, including software deployment and configuration, patch management, and system configuration using Jamf (both on-premise and Cloud). 

Essential Functions

• Install, configure, test, and maintain operating systems, application software and system management tools.
• Manage and monitor all installed systems and infrastructure.
• Assist with developing plans, schedules and requirements for the installation and maintenance of new and/or revised software.
• Assist in system integration with other systems.
• Assess the impact of new software on existing systems and users and develop modification plans as needed.
• Implement upgrades and modifications to systems configuration to improve utilization based on analysis of application and production requirements.
• Plan system capacity and developing expansion plans.
• Performing system backups and recovery.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup and redundancy strategies.
• Create and maintain custom scripts to increase system efficiency and lower the human intervention time on tasks.
• Participate in the design of information and operational support systems.
• Provide 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.
• Serve as a seasoned and proficient professional.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree in IT related field.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

Valid driver's license with an acceptable record

Required Experience

Two (2) years of experience in an IT endpoint management related field.

Additional Qualifications Considered

• Jamf and Apple Certifications
• Higher Ed Experience
• Python, packaging, and shell scripting experience

Physical Requirements/Work Environment

• Sitting - Continuously
• Repetitive hand motion (such as typing) - Continuously
• Hearing, listening - Often
• Talking - Often
• Standing - Seldom
• Walking - Seldom
• Bending - Seldom
• Stooping - Seldom
• Climbing stairs/ladders - Seldom
• Kneeling, squatting - Seldom
• Crouching - Seldom
• Crawling - Seldom
• Reaching overhead - Seldom
• Pulling, pushing - Seldom
• Shoveling - Not Required
• Lifting - up to 20 pounds - Seldom
• Lifting - up to 50 pounds - Not Required
• Lifting - over 50 pounds - Not Required

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

 

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

 

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html .

 

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected] . 

 

The University of Cincinnati is an Equal Opportunity Employer.

 

REQ: 95706 

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE

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About University of Cincinnati
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.
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