Employee Services/Records Specialist

Are you someone who is service oriented and wants to make a big impact in the lives of others? The University of Oklahoma Employee Services Team is dedicated to serving the diverse university community by efficiently and effectively onboarding university personnel, updating personal information following status changes, and correcting direct deposit information to ensure our employees are paid correctly. 

On top of your salary, the University of Oklahoma offers:

• Standard Monday – Friday, 40-hour workweek
• 14 paid holidays per year
• 18 – 22 hours of PTO per month
• Insurance plans for you and your family
• Retirement options that require no contributions from the employee
• And much more! For a list of our benefits, click here.

If you would like to join the OU family, get your Resume ready and click Apply Now! We look forward to hearing from you!
Essential Duties and Responsibilities:

• Processes, monitors, and reviews incoming and outgoing documentation for completeness, accuracy, and compliance with established policies and procedures and applicable state and federal regulations, including federal I-9 compliance. Ensures all supporting documentation pertaining to hires and personnel actions is stored accurately in the electronic and paper personnel files.
• Confirms accuracy and integrity of data entered; maintains data in HRIS systems and databases and assures updated information is available on a timely basis.
• Runs and/or monitors error reports. Takes action to correct/resolve errors in the HRIS.
• Completes Open Records requests, employment verifications, and income verifications.
• Participates in testing, trouble shooting and problem resolution in the development and maintenance of human resources data bases, enterprise resource planning systems, and manual/electronic filing systems on an as needed basis.
• Coordinates the resolution of and/or referral of specific policy-related, procedural problems and inquiries to the appropriate party.
• Performs transitions processing duties, documentation management, records requests, and technical support.
• Performs various duties as needed to successfully fulfill the function of the position.
• Receives, reviews, and processes all relevant source data documentation pertaining to hiring, termination, employee status changes, and job changes for entry into the university's HR information system (HRIS).

Required Education: High School Diploma or GED, AND 

• 12 months office or clerical experience.

Skills:

• Proficient in Microsoft Office (Word, Excel, Outlook, Teams) 
• Detail oriented for accuracy of data and information 
• Strong customer service orientation
• Ability to interact with a diverse customer base, including students, hiring managers and the general public
• Ability to communicate effectively verbally and in writing
• Highly organized and ability to handle multiple projects and deadlines
• Ability to build rapport with students, faculty and staff
• Ability to move between multiple tasks quickly and complete work within deadlines
• Intermediate computer skills
• Ability to problem solve and think critically related to processes and data accuracy
• Ability to navigate electronic and paper-based systems

Advertised Physical Requirements:

• Sit for prolonged periods. Communicate effectively. Engage in repetitive motion. Lift up to 30lbs. Stand, reach, and stoop. Use of computer and telephone.
• Standard office environment.

Department Preferences:

• Familiarity with PeopleSoft and Laserfische

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testin g.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.