Employee Relations and Engagement Manager

Details

Posted: 06-Apr-24

Location: Asheville, North Carolina

Salary: Open

Categories:

Human Resources
Staff/Administrative

Internal Number: 7238

UNC Overview :

Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.
UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. Staff members are encouraged to take an active role to engage in the institution's efforts in promoting diversity and inclusion throughout the workplace. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.

Classification Title : Employee Relations and Engagement Manager

Department : Human Resources

Full-Time/Part-Time : Full-Time

Months per Year : 12 Months

Position Summary:

Reporting to the Associate Vice Chancellor for Human Resources & CHRO, the Employee Relations and Engagement Manager functions as the primary resource and liaison for employee relations and engagement for the university.
The Employee Relations and Engagement Manager will set the direction, vision, and goals for all aspects of employee relations across the university. This role will be responsible as the change agent to facilitate and build campus employee engagement, which includes developing and streamlining employee relations programs, processes, policies, and procedures.
The Manager will work within the campus as a business partner representative of the Office of Human Resources, they will collaborate with key stakeholders to evaluate changing business and workforce talent needs while leading and promoting employee engagement initiatives.
Essential job responsibilities of the Manager include:

• Manage the employee relations program for the university for employees at all levels and classifications. The Employee Relations leader offers a full range of consultative services including, but not limited to, the following: supervisory consultations related to performance and professionalism, conduct, disciplinary issues, and separations from the university of any kind (e.g., discontinuations and dismissals); assistance and counseling to faculty and staff involving workplace concerns and disputes; monitoring department climates, and management of employee engagement surveys.
• Provide guidance on a wide range of employee relations issues; provides advice and guidance on complex and challenging matters.
• Advise/refer faculty and staff on appropriate grievance procedures, advises supervisors and managers on corrective action procedures, and provides employee relations support to university departments.
• Facilitate or liaises with investigations into alleged violations of university policies, aid in preparing investigation reports and providing guidance to academic and administrative units on addressing the outcome of such investigations; manages the employee appeals processes.
• Analyze and evaluate data on retention and related issues, conducts exit interviews, and provides recommendations and support to management.
• Maintain the highest levels of integrity, confidentiality, and a commitment to creating an environment in which employees can thrive.

Minimum Education/Experience/Skill :

A bachelor's degree required and 5+years of progressive relevant experience related to employee relations, labor relations, or labor/employment law with emphasis on employee relation and employee engagement.

Preferred Education/Experience/Skill :

• A master's degree preferred.
• Strong leadership and analytical skills.
• Experienced mediator/investigator with well-developed conflict resolution skills who can handle sensitive and confidential information in a professional and high-level manner.
• Exceptional interpersonal and communication (verbal and written) skills.
• Successful record of creating, improving, and executing programs at large scale
• Experience leading supervisors and management in employee relations concerns.
• Excellent skills and attention to detail, able to manage and prioritize multiple tasks simultaneously while delivering on commitments.
• Outstanding communication skills in written and verbal form; extensive public speaking, presenting, training, and/or communication skills.
• Proven ability to establish and maintain positive and productive working relationships with individuals from diverse ethnic, cultural, and socio-economic backgrounds.
• Comprehensive knowledge of federal, state, and local laws, regulations, and guidelines related to affirmative action and civil rights enforcement.
• Prefer experience in higher education, including employee relations experience involving academic faculty.

Quick Link for Positing : 7238

EO/AA/ADA Employer:

UNC Asheville is committed to equality and diversity of experiences for our students, applicants and employees. Qualified individuals are encouraged to apply regardless of socio-economic status, gender expression, gender and sexual identity, culture, and ideological beliefs. UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.

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About The University of North Carolina at Asheville
As the only dedicated liberal arts institution in the University of North Carolina system, UNC Asheville kindles learning by offering students an intellectually rigorous education that builds critical thinking and workforce skills to last a lifetime. Small class size, award-winning faculty and a nationally acclaimed undergraduate research program foster innovation as well as recognition.The cornerstone of a liberal arts education is the ability to explore the connections between many different subjects as well as the options available. So learning here expands well beyond the classroom walls. Focusing on undergraduate studies, we help students dig into learning, whether they participate in faculty-mentored research projects, undertake career-related internships, study abroad, or join service projects aimed at improving the quality of life at home and around the world. We encourage everyone to seek challenges, seize opportunities and become a doer as well as a thinker.At UNC Asheville, we’ve created an environment for exploring the world as well as more than 30 different majors. About 3,900 undergraduate students and about 330 full- and part-time faculty bring the campus alive with ...a genuine hunger to understand and contribute to the human experience. Amid the culturally rich setting of Asheville, North Carolina, in the Blue Ridge Mountains, it’s all designed to spark a lifelong quest to know more — a fire that will grow brighter in the future.
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