Education Abroad Program Coordinator

Indiana State University, United States

Updated: about 1 month ago
Location: Terre Haute, INDIANA
Job Type: FullTime
Deadline: ;

Position Details
Position Details


About the Institution
Indiana State University is a world-class center of higher education, located in Terre Haute, Indiana, and serving a multi-state region that stretches from Indianapolis to St. Louis, Chicago, Louisville, Cincinnati, and beyond. It has been recognized by the Princeton Review as among the best universities in the Midwest.
Indiana State is a beautiful, pedestrian-friendly campus located within walking distance of local shops, restaurants, and activities in Terre Haute’s historic downtown district. Situated near the Indiana-Illinois border, the campus is about an hour’s drive from Indianapolis and within a few hours of other major metropolitan areas.
Indiana State, one of the most diverse campuses in Indiana, is a welcoming community of students, faculty, and staff representing most U.S. states and many countries around the world. There are more than 260 student-run organizations offering activities and entertainment throughout the year, along with 15 NCAA Division I athletic teams, a first-rate student recreation center with numerous classes and recreational sports programs, and a Performing Arts Series and University Speakers Series that bring national touring productions and speakers to campus. Indiana State is a place of belonging where students, faculty, and staff learn and thrive together.
Indiana State University is an equal opportunity employer committed to diversity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), religion, sexual orientation, gender identity, gender expression, age, national origin, status as an individual with a disability, status as a protected veteran, genetic information, political views or activity, or any other applicable legally protected characteristics. This policy applies to all employment practices within our organization, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and applicable apprenticeships.
If you need assistance or an accommodation due to disability, you may contact us at [email protected]
Comments to Applicants
Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.
This position is open until filled. The review of applications will begin on February 23, 2024 and will continue until the position is filled. 
Job Title Education Abroad Program Coordinator
Department Center for Global Engagement
Work Schedule
University normal business hours. Some Saturdays and weekends are necessary if traveling for work.
Notice of Vacancy Number 24-00024
Desired Start Date 03/01/2024
Open Date 02/09/2024
Close Date
Open Until Filled Yes
Job Category Staff-Exempt Professional
Job Type Staff - Full-Time
Pay Grade 9
Hourly Rate or Salary Range $37,810.50 - $42,159.00/year
Benefits Associated with this Position
  • Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
  • Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
  • TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose.
  • TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
  • Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
  • Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters.
  • Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation.
  • Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year


Optional Benefits
  • Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
  • Voluntary Vision Plan: May enroll within the first 31 days of employment date.
Job Summary/Basic Function
Advise students interested in studying abroad and provides support to faculty as they work with Faculty-Led Short-Term Study Abroad students. This position will assist the Education Abroad Program Director with the day-to-day operations of the Education Abroad Office and Center for Global Engagement.
Specific Responsibilities
Advises students throughout the application process on education abroad opportunities and application requirements for both ISU and the host university. Assist in promoting the Education Abroad Program through outreach to the university community. Advising may include information about academic components of study abroad as it pertains to a student’s major/minor/elective requirements, financial aid, scholarships, credit articulation, and other topics. Maintains expert understanding of university policies pertaining to education abroad. Responds to inquiries from students, parents, faculty and others regarding program policies, procedures, and requirements, making referrals as appropriate. Assist students post-acceptance for study abroad regarding program fees and invoicing, Financial Aid guidance, Study Abroad Office Scholarship process, and academic planning for course selection. Participates in marketing and recruitment activities, including, but not limited to, Education Abroad fairs and events, information sessions, and classroom presentations. Maintains accurate applicant data, runs reports, streamlines processes, and manages information through the Slate2 CRM application site.
Oversees the credit articulation process from pre-departure to post-study abroad and maintains an accurate database of previously articulated courses working with our Office of Registration and individual colleges.
Maintains effective relationships with faculty, academic and administrative departments, as well as overseas partners and program providers. Acts as liaison between the overseas partner/program providers and students for traditional study abroad and faculty-led short-term study abroad programming. Ensures program quality through continual self-development through self-directed learning, professional development, and site visits.
Required Relevant Education & Experience
Education: Bachelor’s degree
Experience: 1-2 years related experience
Required Field(s) of Study
NA
Preferred Relevant Education and Experience
Supervisory Responsibilities Has authority or responsibility for the supervision of student workers or graduate assistants only.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Experience with Higher Education ERP systems like Banner, Math and basic accounting skills, Must be able to travel; some overnight travel, when required, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven supervisory skills, Proven verbal and written communication skills, Willing to interact with students, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
Experience with transcripts from foreign institutions of higher education. Experience advising students through immigration related and education abroad processes.
Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Position Reappointment Required No

Job Duties


Essential Duties and Responsibilities
Advise students interested in studying abroad and provides support to faculty as they work with Faculty-Led Short-Term Study Abroad students. This position will assist the Education Abroad Program Director with the day-to-day operations of the Education Abroad Office and Center for Global Engagement. Contributes to the development of strategies and processes that support the CGE-Education Abroad Office. Duties include: Slate2 Customer Relationship Management (CRM), EdAb social media, marketing and promotion of ISU-EdAb programming, planning and recruiting students for study abroad programs, advising students on program options, and financial planning. As an Education Abroad Program Coordinator, they will advise prospective study abroad and faculty-led students. The incumbent will represent the university to foreign partners and foster
institutional-level relationships. Additional responsibilities include the identification of scholarships, and grant opportunities to support study abroad programs and students.
Essential Duties and Responsibilities
Develop, organize, and implement services and programs related to university approved study abroad opportunities and in collaboration with Director of study abroad and program faculty, review applications and determine students’ eligibility to study abroad. Comprehensive verbal and written communication with students and parents during pre-acceptance, post-acceptance, post- arrival and post-return to ISU portions of their education abroad program.
Essential Duties and Responsibilities
Advises students on study abroad options and facilitates the application process, especially as related to visa issues, matters of safety and logistics, and course transfer. Serve as study abroad 2nd point of contact for all students, parents, faculty, and staff; and devise and administer pre- departure study abroad orientation programs. Communicate with foreign institution, program representative, transfer specialists, and director when issues arise that require problem solving.
Essential Duties and Responsibilities
Perform other duties as assigned.