ED Access Supervisor

Updated: about 2 months ago
Location: Little Rock, ARKANSAS
Job Type: FullTime

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Type of Position:
Professional Staff - Fiscal Affairs

Job Type:

Regular

Work Shift:

Sponsorship Available:


No

Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only ):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more: https://ddei.uams.edu/

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .



Department:

ICE | CORE PA ED-HOD


Department's Website:



Summary of Job Duties:

The ED Access Supervisor assumes management responsibility during the absence of the manager including educating staff on payer requirements and government rules and regulations required for compliance and customer service. The Access Supervisor also performs regular audits to ensure productivity, quality, and compliance and provides reports of findings, and works with the administrative team to develop corrective action plans.

Qualifications:

Minimum Qualifications:

  • Bachelor’s degree in Healthcare, Business, or related field PLUS three (3) years of experience in patient scheduling, registration, and/or billing in a healthcare environment

OR

  • High School Diploma/GED PLUS seven (7) years of experience in patient scheduling, registration, and/or billing in a healthcare environment

Preferred Qualifications:

  • Two (2) years of leadership or supervisory experience
  • CHAA Certification 


Additional Information:

Additional Information:

  • Staffs personnel to meet departmental needs and prioritizes workload daily and adjust staffing model as needed to ensure adequate coverage including covering during this time or finding coverage.
  • Monthly/rotating on-call
  • Monitors staff performance through various methodologies including daily/monthly quality/productivity audits.
  • Takes appropriate action to ensure staff consistently meets performance standards which includes training for errors that create billing delays and concerns.
  • Acts as a role model and ensures staff maintains exceptional working relationships with internal and external customers
  • Monitors satisfaction benchmark tools and develops action plans accordingly
  • Ensures information is provided to staff timely and concise in order to maintain the accuracy of department activities
  • Documents personnel issues and promotes a balanced and conducive work environment 
  • Participates in the orientation and/or training of new staff  
  • Demonstrates knowledge of individual responsibility and ensures staff preparedness following established Joint Commission standards and facility safety and emergency preparedness standards
  • May perform other duties as assigned

This position requires varying shifts and rotating 24/7 on-call shifts.


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

List of three Professional References (name, email, business title), Proof of Veteran Status, Resume


Optional Documents:



Special Instructions to Applicants:


Recruitment Contact Information:


Please contact [email protected]  for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.



Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 



Constant Physical Activity:

Feeling, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, Walking

Frequent Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Occasional Physical Activity:

Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Standing, Stooping, Walking

Benefits Eligible:

Yes